This Working Paper argues that governments need to put the role and value of data at the core of thinking about the digital transformation of government. A data-driven public sector (DDPS) recognises that data are an asset, integral to policy making, service delivery, organisational management and innovation.
Informed by the OECD’s well-being framework, this Working Paper considers how the experience of civic engagement and governance is being transformed and explores how governments can harness the potential of digital technologies and data to develop better outcomes for better lives.
English, PDF, 615kb
An important aspect of the digital transformation is the change in citizens’ and businesses’ expectations about their interaction with governments. But meeting these new expectations poses a great challenge for governments and requires the digital transformation of governments themselves; failing to adapt could undermine the social contract.
This policy brief assesses the evolution, achievements and challenges of the digital government policy in Mexico. The analysis aims to inform the formulation of strategic policy recommendations for the Mexican government on reinforcing the governance of digital government to accelerate the digital transformation of its public sector.