Webinar on Financial Inclusion, Financial Consumer Protection and Financial Literacy in Asia and the Pacific: A financial consumer perspective on COVID-19 measures

The Organisation for Economic Co-operation and Development (OECD) presented research findings that explore how the COVID-19 pandemic has impacted the personal financial situation of financial consumers in the Asia-Pacific region, specifically Indonesia, Malaysia and Cambodia, and explored the range of consumer support measures that were available. The OECD consumer research was undertaken with financial support from the Government of Japan.

Representatives from Indonesia, Malaysia and Cambodia offered their perspectives on policy measures and consumer experiences, followed by a moderated Q&A session where the audience asked questions both to the OECD about the results of the research and to the country representatives.

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