Employment policies and data

Who's who - Conference on Adapting to changing Skills


Keynote speakers

Alan Manning

Alan Manning

Professor of Economics at the London School of Economics Mr. Alan Manning

Alan Manning is professor of economics at the London School of Economics and is director of the Centre for Economic Performance’s research programme on Community. From 2009 to 2012 he was Head of the Economics department at LSE.  He is currently Chair of the UK Migration Advisory Committee.  His expertise is on labour markets including, migration but also minimum wages and the impact of new technology.

Mr. Tom Mitchell

E. Fredkin University Professor at Carnagie Mellon University

Tom M. Mitchell is the E. Fredkin University Professor at Carnegie Mellon University, where he founded the world's first Machine Learning Department.  Mitchell's research lies in machine learning, artificial intelligence, cognitive neuroscience, and the impact of AI on society.  He has testified to the U.S. Congress on uses of Artificial Intelligece, recently co-chaired a U.S. National Academies study on "Information Technology and the U.S. Workforce," and serves on technical advisory boards to a variety of technology companies.  Mitchell is a member of the U.S. National Academy of Engineering, the American Associationa of Arts and Sciences, and is Past President of the Association for the Advancement of Artificial Intelligence. In 2015 he was awarded an Honorary Doctor of Laws Degree from Dalhousie University for his contributions to machine learning and cognitive neuroscience.  Mitchell's favorite hobbies are guitar and wind surfing.


Ms. Claire Doole

Professional moderator

A former BBC reporter in London, Brussels and Geneva, Claire Doole brings journalistic rigor, excellent time  management as well as a dose of British  humour to the table. Claire Doole has moderated numerous events for international organisations and companies. Recently she moderated a panel discussion on women's economic advancement with the French President, Emmanuel Macron, at the Women's Forum for Economy and Society. Claire Doole has moderated panels on humanitarian financing at the World Humanitarian Summit, on the SDGs and the digital economy at the World Congress of the Universal Postal Union and on healthy buildings at the European Parliament. She also moderates events in French and English for trade federations across Europe. An Anglo-Swiss national, Claire Doole lives in Geneva.


Ms. Elsa Amouzgar

Vice President / General Manager Global Sales at ManpowerGroup

Elsa currently manages our business with key global clients in the FMCG and IT industries, supporting their business growth and transformation with innovative workforce solutions. ManpowerGroup serves both large and small organizations across all industry sectors through four main brands and offerings: ManpowerGroup Solutions, Experis, Manpower and Right Management. ManpowerGroup helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win, developing innovative solutions for over 400,000 clients and connecting 3+ million people to meaningful, sustainable work across a wide range of industries and skills. In 2017, ManpowerGroup was named one of the World's Most Ethical Companies for the seventh consecutive year and one of Fortune's Most Admired Companies, confirming our position as the most trusted and admired brand in the industry. ManpowerGroup operates a worldwide network of offices in 80 countries and territories. With global insight and local expertise, ManpowerGroup partners with clients to accelerate their business by providing the people and services that raise the quality, productivity and efficiency of their total workforce, including recruitment and assessment, training and development, workforce consulting, outsourcing and career management. Elsa has 20 years of international experience in the B2B service industry, having held sales, strategy and marketing positions for companies like ADP and Sodexo. She is passionate about global IT and service industry trends, their impact on client workforce and business strategies and how ManpowerGroup can help these industries succeed even more. Elsa loves to travel to discover new industries, cultures and implement new ways of doing business. She holds a Master of Science in Management from Paris ESSEC business school. Elsa is based in Paris, France.‌



Mr. Borhene Chakroun

Head of Section on Skills Development at UNESCO

Borhene Chakroun is an engineer and has a PhD in Education Sciences from Bourgogne University in France. His academic work focuses on the recognition and validation of prior learning and qualifications. Borhene worked, during the 1990s, as trainer, chief trainer, project manager. He has also worked as short-term consultant for the EU, World Bank and other international organisations before coming to the European Training Foundation (ETF) in 2001. At the ETF, Borhene Chakroun worked as Senior Human Capital Development specialist. He has also coordinated the ETF’s community of practice on National Qualifications Frameworks and Recognition of Qualifications. He is now Head of the section in charge of Skills Development at UNESCO. Borhene Chakroun conducted a range of policy reviews and skills systems diagnosis in different contexts. He has authored and co-authored various articles and books in the field of skills development. Much of his most recent work focuses on global trends in reforming skills systems and global agenda for skills development in the context of the 2030 Sustainable Development Agenda. 

Mr. Emilio Colombo

Professor of Economics at the Catholic University of Milano

Emilio Colombo, (Msc, PhD University of Southampton), is Professor of Economics at the Catholic University of Milano; previously he held positions at the University of Milano Bicocca. He is the author of several articles in leading international journals, he has taught and delivered more than 50 seminars in international universities. His research interests are in the field of international economics, macroeconomics, applied economics and labour economics. He has been involved in several research projects on skill analysis and skill forecasts. He is currently the scientific coordinator of a large research project funded by Cedefop aiming at developing a tool able to analyse web vacancies all over Europe in a multi-language setting and extracting skill requirements. 


Mr. Marco de Rossi

Founder of Oilproject

Marco De Rossi is the founder of Oilproject, the largest Italian MOOC, which addresses 2M high school and university students every month delivering free online lessons on Literature, Maths, Physics, Chemistry, History and Philosophy. In 2016 he launched WeSchool, a new blended learning platform for companies designed to make corporate training easier and more engaging. 

Mr. Joe Dromey

Senior Research Fellow at IPPR

Joe Dromey is Senior Research Fellow at IPPR. His work focuses on work, skills and welfare policy. Joe’s current work focuses on the apprenticeship system, tackling economic inactivity and social exclusion, and reforming the UK skills system. Prior to joining IPPR, Joe was a Political Advisor for Angela Eagle MP in her role as Shadow Secretary of State for Business, Innovation and Skills. He was responsible for helping the Shadow Secretary of State in scrutinising Government legislation, developing an alternative policy platform, and communicating with key stakeholders and the media. He has also worked as Head of Policy and Research at the Involvement and Participation Association, a charity which focuses on employee involvement at work, where he managed a large and diverse research programme. Joe has also worked as Senior Policy Advisor at the London Borough of Newham, focusing on skills and the local economy, as well as an Employment Advisor at a welfare to work provider. Joe is a highly experienced researcher, policy analyst and project manager. He has strong qualitative research skills, including in conducting literature reviews, interviews, focus groups and questionnaires, as well as strong quantitative research skills. He has considerable experience of project managing research programmes, ensuring that the work is always delivered on time, on budget and on specification. Joe has extensive communications experience, including of disseminating research reports to maximise their impact. Joe is a Councillor in the London Borough of Lewisham and Cabinet Member for Policy, Performance and Communication. He is responsible for leading the local authority’s work to tackle poverty in Lewisham.  



Ms. Lesley Giles

Director at the Work Foundation

Lesley Giles is currently Director at the Work Foundation, which is a leading provider of analysis, evaluation, policy advice and know-how in the UK around workplace innovation and the world of work. In this role she leads a work programme seeking to champion Good Work and to improve policy and business practices to drive better outcomes for individuals and businesses and inclusive growth. Prior to this, Lesley was Deputy Director and Company Secretary at the UK Commission for Employment and Skills, where she provided guidance on skills and employment issues to Industry and Government, with a particular focus on supporting business-led action and innovation. In addition, Lesley has worked in a variety of other roles across government undertaking skills and/or employment research and policy advice including: Acting Director for Strategy and Research (2006-08), and Head of Research (2002-06), at the Sector Skills Development Agency (an umbrella organisation, set up in 2002 to license and performance manage the Sector Skills Councils); and a senior researcher for the Department for Education and Employment, the Employment Service, and the Cabinet Office. Prior to joining the government, Lesley was a researcher for the Institute for Employment Studies, the University of Portsmouth's Business School, and the University of Central England. She is a graduate of the Chartered Institute of Personnel and Development and a fellow of the Royal Society of Arts.   She is also an independent governor at Derby University.

Ms. Liliana Gorla

Head of Human Resources of Siemens France

Liliana Gorla is Head of Human Resources of Siemens France since October 2015, after 4 years as Head of Human Resources of Siemens in Italy. She starts her career within Siemens in 2001 in charge of Compensation and Benefits, then from 2003 to 2007 she becomes Head of Human Resources for one of the Sector Company of the Groups. After 3 years at the Headquarter in Munich, she takes over the responsibility of Talent Acquisition and Employer Branding in Italy, from 2010 to 2012. Before Siemens she has developed her competences in various position within Human Resources, as Manager at Ernst & Young and at 3M Italy, at the beginning of her career after her studies in languages. 

Mr. Terry Gregory

Senior Researcher at the Centre for European Economic Research

Terry Gregory is Senior Researcher at the Centre for European Economic Research (ZEW Mannheim). As a member of the Research Department “Labour Markets, Human Resources and Social Policy” he conducts research in the field of labour economics, with a special focus on labour market consequences of digitization and automation, labour market inequalities, and the impact of minimum wages. Terry Gregory studied economics at the University of Bonn and at the Charles University in Prague. In January 2015, he received his doctoral degree from the University of Regensburg. He has coordinated several consulting and research projects at ZEW carried out for federal ministries in Berlin, international organizations and research foundations.

Ms. Camille Guezennec

Head of Employment Operation at the FACE Foundation

Camille Guezennec has ten years professional experience in employment and labour market policy research, evaluation and strategic consulting for private and public institutions. She currently works as Head of Employment Operation at the FACE Foundation, recognized to be of public utility. FACE’s ambition is to prevent and tackle all forms of poverty, discrimination and exclusion by promoting corporate social responsibility and social innovation, co-engineered with companies and relevant stakeholders. Camille Guezennec is also a lecturer in labour law and employment policies at the Paris Institute of Political Studies (Sciences-Po Paris).  


Mr. Denis Pennel

Managing Director of the World Employment Confederation

Based on his long term experience in the field of work and industrial relations, Denis Pennel is a well-respected analyst of labour market at European and global level. Work futurist and author of the book “The Ego Revolution at Work”, he is regularly invited to act as speaker and lecturers for forums, hearings and conferences. He has been ranked as one of the Top 100 most influential HR professionals at global level (ranking by Staffing Industry Analysts). Denis Pennel was appointed in 2005 Managing Director of the World Employment Confederation, the global professional association representing the employment industry. In his role, he is in charge of promoting the interests of the employment sector before international institutions, such as the European Union (EU), the International Labour Organisation (ILO), the World Bank or the OECD. As a former Corporate Communications Director at Manpower France (1998-2005), Denis Pennel brings to the World Employment Confederation broad knowledge and experience in the employment sector. Born in 1966, he graduated from the French Institute of Political Studies (Sciences Po Paris) and subsequently started his career in Paris in 1989 within the Communication Group BDDP/TBWA as PR manager. In 1991, he moved to London to work as a consultant for Financial Dynamics, one of the largest specialist communications consultancies in the UK. In 1993, he came back to Paris to join the accounting and consulting firm Deloitte, as Head of Information and was recruited five years later by Manpower. At the EU level, Denis Pennel is a Board member of ESCO, the European Commission project to set up a taxonomy on skills and competences. He was also appointed as a chair to several working groups managed by DG Employment and is a regular speaker/panellist during conferences organised at EU or global level. Denis Pennel is a member of several Brussels-based think tanks, including CEPS (Center for European Policy Studies) and EPC (European Policy Center) to which he actively contributes. He has published many articles and opinion pieces related to the functioning of the labour market. He is labour market expert of the French think tank “GénérationLibre”. 

Mr. Kevin Rowan

Head of the Organisation and Services Department of the Trade Union Congress

Kevin Rowan was appointed Head of the Organisation and Services Department of the TUC in April 2013 and Director of unionlearn in January 2017. He leads on issues including public services, trade union renewal, health and wellbeing, learning, skills and trade union education, regional policy and devolution and plays a key role in the TUC’s broader campaign work. Prior to taking up his appointment Kevin Rowan was the Regional Secretary of the Northern TUC from July 28 2002 and prior to that worked for the GMB trade union and in trade union education. Kevin began working life in the VSEL shipyard of Barrow in Furness, becoming a trade union representative shortly before his 18th birthday. In 1993 he enrolled on a Government and Public Policy Degree course at the University of Northumbria in Newcastle, where he is a visiting fellow. Outside of the TUC Kevin is a Non-Executive Director of the HSE and a member of the Strategic Transport Apprenticeship Taskforce. Kevin joined the board of the Regional Development Agency in December 2002, and was a member of the Education and Skills and the Regeneration Committees.  He was chair of Equality North East, a member of the Regional Equality and Diversity Board, Northumberland LSC and the regional LSC Equality and Diversity Steering Group, the Regional Health at Work Group and Fresh NE; the campaign for a smoke free north east. 


Ms. Olga Strietska-Ilina

Head of Skills Strategies for Future Labour Markets at the ILO

Olga Strietska-Ilina has been working in the ILO Skills and Employability branch since 2008. She leads the Work Area “Skills strategies for future labour markets”. Olga has been working on policy advice, research, tools and technical assistance to ILO constituents in the field of skills needs anticipation and matching as part of national and sectoral policies and strategies. This work included work on integrating skills strategies in employment policy, Skills for Trade and Economic Diversification (STED), skills for green jobs and environmental sustainability, and skills technology foresights. Before joining the ILO, Olga worked for the European Union’s Centre for the Development of Vocational Training (Cedefop) as an expert on forecasting skill needs. Between 1996 and 2003 she was Head of Czech National Observatory of Employment and Training in Prague. She started her career teaching at the Central European University, European Studies and International Relations Department. Olga holds post-graduate degrees in Economic and Social Sciences from the University of Manchester, UK, and in Society and Politics from the Central European University – Prague College, and Social Anthropology from the Moscow State University named after Lomonosov. 

Ms. Misoo Yoon

Deputy Managing Director of Pôle Emploi

Misoo Yoon have been Deputy Managing Director at Pôle Emploi (the French Public Employment Service), responsible for user services offered to jobseekers and companies, digital services and user experience. Previously at Pôle Emploi, she was Director of the Pôle Emploi network and Director for Strategy. Between 2009 and 2012, Misoo Yoon was Finance Inspector at the French Inspectorate General of Finances. She holds an MA from the Institute of Political Studies, Aix-en-Provence. 



Ms. Alena Zukersteinova

Expert at European Centre for the Development of Vocational Training (Cedefop)

Alena Zukersteinova has worked as an expert at the European Centre for the Development of Vocational Training (Cedefop) since 2005. She is involved in projects related to skill needs analysis, including Cedefop forecast of skill supply and demand in Europe. She is responsible for the team working on maintenance and further development of the Skills Panorama – a central access point for skills intelligence in Europe. She holds a PhD. from the University of Economics in Prague, Faculty of Business Administration. Her main research activities are focused on anticipation of skill and training needs, continuing training in enterprises and human resource management and development. Prior to joining Cedefop, she worked at the National Observatory of Employment and Training within the National Training Fund in Prague.


Mr. Marc Pandraud

Vice-Chairman of J.P. Morgan Europe and Chairman of France and Belgium

Marc Pandraud is Vice-Chairman of J.P. Morgan Europe and Chairman of France and Belgium. Prior to joining J.P. Morgan, he has held various senior positions in Investment Banking in France and in Europe at S.G. Warburg, Merrill Lynch and Deutsche Bank. During his 30 years in the banking industry, he has advised on over €300 billion worth of M&A transactions which makes him one of the most experienced M&A professionals in Europe.He is graduate of Ecole Superieure de Commerce de Paris.He has been a Non-Executive Director of Arkema SA since June 1st, 2009.


picture for who's who  

Mr. Chauncy Lennon

Managing Director and Global Head of Workforce Initiatives - JPMorgan Chase Foundation

Chauncy Lennon leads the JPMorgan Chase Foundation’s initiatives to promote economic opportunity through investments in workforce practice, innovation, and policy.  These include New Skills at Work, a $250 million global initiative to support demand-driven workforce systems that help workers and industries compete and prosper; New Skills for Youth, a $75 million initiative to increase the number of young people who complete career pathways that begin in high school and end with postsecondary degrees or credentials aligned with good-paying, high-demand jobs;  The Fellowship Initiative, a program providing young men of color with learning experiences that help them achieve their education and career potential; and investments in Summer Youth Employment Programs in 15 US cities to help underserved youth obtain the skills necessary to build lasting careers. He serves on the US Department of Commerce’s National Advisory Council on Innovation and Entrepreneurship and the New York City Workforce Development Board. He joined JPMorgan Chase from the Ford Foundation, where his grant-making focused on promoting economic advancement for low-income workers by improving access to workforce development and work support programs.  Prior to the Ford Foundation, Chauncy was senior vice president for Asset Building at Seedco, a national workforce development intermediary. He also has extensive experience researching the mobility patterns of the working poor.  He earned his Ph.D. in anthropology from Columbia University, master's degree from the University of Chicago and bachelor's degree from Williams College. He has taught urban studies at Columbia's School of International and Public Affairs and Barnard College. 

Ms. Hang Ho

Head of Europe, Middle East & Africa and Latin America, JPMorgan Chase Foundation

Hang Ho leads J.P. Morgan’s philanthropic efforts across the Europe, Middle East and Africa (EMEA) and Latin America regions where she is responsible for the strategy and implementation of the firm’s economic inclusion and social mobility agenda across 23 countries. This includes a portfolio of programmes working to improve skills, employment and financial health outcomes for underserved individuals and communities through the combination of J.P. Morgan’s financial and non-financial resources, in partnerships with governments, non-profit and private sector organisations. During her time at J.P. Morgan, Hang also played a leadership role in developing the firm’s diversity programme across the Bournemouth campus.Hang participated in the CityUK Social Mobility Steering Group which is responsible for bringing CityUK members together to share best practice and raise awareness of activities to promote social mobility among financial and professional companies. Hang also served on the London Child Poverty Delivery Group for place based programmes, set up by UK Ministers to tackle child poverty in London and is currently on the advisory board of the Education Endowment Foundation. 

OECD Secretariat

Stefano Scarpetta

Mr. Stefano Scarpetta

Director for Employment, Labour and Social Affairs

Stefano Scarpetta has been the Director of the Directorate for Employment, Labour and Social Affairs (ELS) since 2013. He provides the leadership in the design, management and co-ordination of the activities of ELS and contributes to the implementation of the Secretary-General’s strategic orientations in a broad range of policy areas, notably Employment, Labour, Migration, Health, Skills, Gender and Tackling Inequalities.  Mr. Scarpetta joined the OECD in 1991. He led several large-scale projects, including: “Implementing the OECD Jobs Strategy”; the “Sources of Economic Growth”; and contributed to others including “The Policy Challenges of Population Ageing". From 2002 to 2006 he was at the World Bank as the labour market advisor and lead economist in charge of the Bank-wide programme of Employment and Development. He returned to the OECD in 2006 as the Head of Division in charge of Japan, Korea, Mexico, Portugal, Denmark, Sweden, China and India. In 2008 he moved back to ELS as the Head of the Employment Analysis and Policy Division and the editor of the Employment Outlook. In 2010, he became the Deputy Director of ELS.  He holds a PhD in Economics from the École des Hautes Études en Sciences Sociales (Paris) and an M.Sc. in Economics from the London School of Economics and Political Science. 

Mr. Mark Keese

Head of the Skills and Employability Division

Mark Keese is the Head of the Skills and Employability Division in the Directorate for Employment, Labour and Social Affairs at the OECD. He is responsible for the OECD’s work on analysing labour market issues and for developing employment and training policies that help member and non-member countries promote more and better jobs. He is also responsible for the Employment Directorate’s contribution to the OECD Programme for the International Assessment of Adult Competencies (PIAAC). Mr. Keese has been at the OECD since 1985 and has worked on a variety of macro- economic and labour market issues including: productivity modelling and measurement; labour markets in transition in Eastern Europe; low pay and earnings mobility; and minimum wages. He was responsible for a major review of ageing and employment policies that involved 21 member countries and was a member of the taskforce that developed the OECD’s Jobs Strategy. His published works include articles on labour markets in transition countries, earnings inequality, minimum wages, and ageing and employment policies. Prior to joining the OECD, Mr. Keese worked as an economist with the Australian Department of the Prime Minister and Cabinet. He has a Bachelor of Science with Honours in Economics from Adelaide University.

Mark Keese

Ms. Glenda Quintini

Senior Economist, Skills and Employability Division

Glenda Quintini is a senior economist at OECD, overseeing the work on skills carried out by the Employment Labour and Social Affairs Directorate. Activities under her responsibility include: the Directorate’s contribution to the rolling out, further development and analysis of the OECD Survey of Adult Skills (PIAAC); a project on how countries assess and respond to existing and future skill needs; work on the financial incentives to steer education provision and participation towards areas in high demand; and the Directorate’s contribution to the follow-up to the OECD Skills Strategy. As part of the research programme on skills, Ms. Quintini has devoted a lot of attention to issues of skills mismatch, skills use at work and work-based learning. In previous roles at the OECD, she has done extensive work on youth and contributed to the Jobs for Youth series focusing on school-to-work transitions and the difficulties faced by youth in the labour market in 16 OECD countries. She has also worked on the link between labour market institutions and employment outcomes and on make work pay policies. Before joining the OECD, Ms. Quintini worked at Credit Suisse First Boston and at the Centre for Economic Performance (CEP) of the London School of Economics. While at CEP, she published a number of papers on job insecurity, public sector pay, nominal wage rigidity, the wage curve and labour market institutions in well-known economic journals. Ms. Quintini holds a PhD in Economics from the University of Oxford and an MA in Economics from the University of Essex. 

Mr. Fabio Manca

Economist, Skills and Employability Division

Fabio Manca is a labour market economist at the OECD in the Directorate for Employment Labour and Social Affairs. His work focuses on the analysis of the drivers and consequences of skill mismatch and shortage in the labour market. He is the main author of several OECD publications looking at the role played by Skills Assessment and Anticipation Systems in addressing skills imbalances and various others on the impact of Science and Technology Policy on economic growth. Fabio is now co-ordinating the work on the construction of the new OECD Skills for Jobs indicators and the “Getting Skills Right” country review series. Prior to joining the OECD, Fabio worked as an economist in the Joint Research Centre of the European Commission on the development of the RHOMOLO model to study the impact of cohesion funds and the allocation of human capital and on regional economic growth. Fabio has a PhD in Economics from the University of Cagliari and MSc in Economics from the University of Warwick. He has been research fellow at the Universitat Pompeu Fabra as well as at the Universitat de Barcelona, and the Institute for International Economics in Valencia. He has published several articles in peer-reviewed international journals on skills, human capital and innovation. 


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