Denmark - Efficient E-Government for Smarter Public Service Delivery



Denmark is at the forefront of efforts made by countries around the world to provide and use online services and to boost a more efficient and effective public sector.


This report shows that Denmark is clearly positioned to leverage its investments in e-government to harvest broader societal benefits and strengthen also a public sector more responsive to the changing needs of people and business.


 The review focuses on four areas:

  • the impact of e-government on the public sector modernisation and efficiency efforts;
  • the impact of the e-government organisational structure and arrangements on e-government development and implementation;
  • the need to address issues related to user take-up; and
  • the assessment of the benefits realisation of e-government projects.


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For more information on our work on e-government see




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