Financial education and consumer protection

Conference on the Role of Financial Education and Consumer Protection in Supporting Financial Inclusion in Southeast Asia


26-27 November 2018  Vientiane, Lao P.D.R.

BOL-GIZ-OECD-ADBI Conference on the Role of Financial Education and Consumer Protection in Supporting Financial Inclusion

This conference discussed best practices on developing financial education and consumer protection in supporting financial inclusion in the Lao P.D.R and other Southeast Asian countries. Participants:

  • Shared best practices on national strategies for financial inclusion, financial education and consumer protection frameworks in Asian economies
  • Presented recent evidence on financial literacy levels in the region
  • Discuss demand-side approaches to support financial inclusion in the digital age
  • Discuss how to effectively deliver financial education to specific audiences

This event was attended by delegates from Asian countries and economies, including officials and experts from the OECD International Network on Financial Education (INFE), ministries of finance, central banks, regulatory and supervisory authorities, governmental officials, as well as international organisations, the academic community, the private sector and NGOs.

The event was co-hosted by the Bank of the Lao P.D.R. (BOL), Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), the Organisation for Economic Co‑operation and Development (OECD), and the Asian Development Bank Institute (ADBI). The OECD contribution to this event was funded by the Government of Japan.







Summary Report





Day 1 - Sessions 1 & 2

Day 1 - Sessions 3 & 4

Day 2 - Sessions 5 & 6 

Day 2 - Sessions 6 & 7



OECD: [email protected]



G20/OECD Policy Guidance Note on Financial Consumer Protection Approaches in the Digital Age

G20/ OECD INFE Policy Guidance Note on Digitalisation and Financial Literacy

Adult financial literacy in G20 countries

Financial education policies in Asia and the Pacific

National strategies for financial education: OECD/INFE policy handbook

Financial education for micro, small and medium-sized enterprises in Asia







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