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Launched in 2001, the OECD e-Government Project explores how governments can best exploit information and communication technologies (ICTs) to embed good governance principles and achieve public policy goals. The Project produces reports on best practices and develops frameworks for addressing issues such as cost/benefit analysis, e-services and take-up. It also carries out country peer reviews on e-government. These reviews place e-government in a national context, and help identify the strengths and weaknesses of national e-government programmes. For further information, contact us .
What's new
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13-Oct-2009
This new publication describes the shift in governments' focus on e-Government development – from a 'government-centric' to a 'user-centric' approach. It provides a comprehensive overview of the challenges faced in e-Government services in OECD countries and explores ways of improving take-up levels.
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from 11-Jun-2009 to 12-Jun-2009
This workshop brought together European and national officials involved in the implementation of Directive 2006/123 EC on services in the internal market. The workshop took place on 11-12 June 2009 at the European Institute of Public Administration in Maastricht (NL).
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01-Apr-2009
e-Government for Better Government was published by the OECD in November 2005 and is now available in Spanish. It is distributed by the National Public Administration Institute (INAP) of Spain under the following title: e-Gobierno para un Mejor Gobierno.
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31-Mar-2009
e-Government in Belgium is clearly positioned to deliver user-focused services and is recognised as a tool for wider public sector reform. This report shows that the development and provision of future user-focused services, such as the common electronic identity (eID), will require the maximisation of synergies between the federal, regional and community governments and local authorities in Belgium.
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from 19-Nov-2008 to 20-Nov-2008
Building the business case for digital identity management and understanding its fundamental role in the deployment of e-government and innovation in service delivery was the main focus of a seminar on 19-20 November 2008, held at the OECD Headquarters in Paris, where experts met to exchange experiences and good practices.
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05-Sep-2008
This report is the first OECD study to analyse the successes and challenges of both administrative simplification and e-government in a national context. The report analyses Portugal's simplification programme, the Simplex initiative, assesses its implications for the public sector and service delivery, and makes proposals for action that can help countries improve their simplification efforts.
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05-Sep-2008
Public policies are more legitimate, credible and effective if they meet the expectations and needs of the people for whom they are intended. Well-designed public engagement helps design and deliver effective public policy and services while strengthening trust in government. Part of the OECD's work on public governance involves looking at how governments can ensure more transparency, consultation and participation in the design and implementation of public policies and services.
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