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Well informed, empowered consumers help to drive competition and spur business innovation. The OECD aims to help countries develop effective consumer policies to promote efficient, transparent and fair global markets for consumers. (More)
What's new
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on 15-Jun-2009
The 2009 roundtable focused on the responsibilities of multinational companies towards consumers and how consumers encourage responsible business conduct in accordance with the framework of the OECD Guidelines for Multinational Enterprises.
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from 27-May-2009 to 28-May-2009
The Danish Ministry of Science, Technology and Innovation will host a high-level OECD Conference on how ICTs can improve environmental performance and mitigate climate change in all sectors of the economy. One of the sessions will address the role of ICTs for sustainable consumption, and will highlight the importance of consumer protection and education in this respect. The event will gather representative from governments, business, and consumer organisations.
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25-Mar-2009
The growth of Internet and e-commerce has taken identity theft to new levels. This new book defines ID theft, studies how it is perpetrated, outlines what is being done to combat it, and recommends specific ways to address it in a global manner.
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on 01-Apr-2009
On 1 April 2009, the OECD Committee on Consumer Policy and the International Consumer Protection Enforcement Network (ICPEN) held a joint meeting on Electronic Commerce at the OECD Headquarters in Paris. Discussions at the joint meeting will inform the review of the 1999 OECD Guidelines on Consumer Protection in the Context of Electronic Commerce that is being carried out by the Committee on Consumer Policy.
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OECD participation in the EMARS II Launch Event
from 16-Mar-2009 to 17-Mar-2009
The OECD participated in the EMARS II Launch Event, held on 16-17 March 2009, in Vienna. During the meeting the deliverables of the EMARS project were discussed. The OECD took part in the discussion on the future steps in EMARS II project and explored possibilities of closer co-operation with the European stakeholders in consumer product safety issues. Information on the deliverables produced under EMARS can be found at http://www.emars.eu/EMARS_Deliverables.html
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09-Mar-2009
Consumers today are challenged by growing amounts of information and wider choices of products. To make good choices in increasingly complex markets, they must develop a greater range of skills and knowledge. This new book examines the approaches that governments use to promote consumer education in OECD and some non-OECD countries, highlighting the policies and measures that have been particularly effective.
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on 23-Oct-2008
The OECD Roundtable on Consumer Product Safety brought together representatives from government, the business and civil society to discuss emerging consumer product safety issues in OECD countries and non-member economies. Focusing on non-food items, and in light of recent developments and trends, participants examined the challenges in domestic and international consumer product safety regimes, and identified ways to address the problems, including through enhanced international information sharing.
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18-Jun-2008
This report provides policy direction and guidance from five OECD Committees in Internet-related policy areas. Its objective is to help decision-makers in their efforts to facilitate convergence, stimulate creativity, strengthen confidence, and expand opportunities for global economic, social and cultural development enabled by the Internet.
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