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Commissioner Conversations

Considerations for successful remote working

Interview between Commissioner Fernando Barraza and Director General Markku Heikura - June 2020

One of the challenges of the COVID-19 pandemic for tax administrations and many other organisations has been the closure of offices and a partial or, in some cases, an almost full move to remote working (also known as teleworking). For some tax administrations, such as the Finnish Tax Administration (Vero), remote working has been a long-standing feature of their working arrangements making this a relatively straightforward adjustment in some respects. For others, it has presented a wide range of challenges, for example from a lack of suitable hardware, security concerns, work management and staff welfare issues.

In the first of a new Forum on Tax Administration (FTA) series, "Commissioner Conversations", Commissioner Fernando Barraza of the Chilean Tax Administration (Servicio de Impuestos Internos) interviews Markku Heikura, Director General of the Finnish Tax Administration (Vero) about the considerations for successful remote working.

Farewell to Hans Christian Holte

Interview between Hans Christian Holte and Pascal Saint-Amans - July 2020

Hans Christian Holte (outgoing Chair of the OECD Forum on Tax Administration) reflects upon his time as FTA chair with Pascal Saint-Amans (Director of the OECD Centre for Tax Policy and Administration). He discusses his vision prior to becoming Norwegian tax commissioner and FTA chair, what kept him awake at night and what he is most proud of. They discuss lessons learned from the COVID-19 crisis and Hans Christian shares advice with the new FTA chair.

Recorded 21 July 2020

Gender balance in tax administrations

Interview between Commissioner Naomi Ferguson and Grace Perez-Navarro – November 2020

Naomi Ferguson, Commissioner of Inland Revenue New Zealand and Chair of the FTA Gender Balance Network, speaks to Grace Perez-Navarro of the OECD Centre for Tax Policy and Administration. The conversation covers Naomi’s career as a woman in tax administration, the main considerations for successful gender balance practices, the work of the FTA Gender Balance Network and the impacts of COVID-19 on gender balance issues.

Recorded 8 November 2020