The markets for goods and services have undergone significant changes over the past 20 years. Regulatory reform, global markets, new technologies and growth in the role of services in economic activity have driven the changes which, in many instances, have provided significant benefits to consumers. Relatively little attention has been paid to the challenges these developments have posed for consumers. More choice and more complexity in many markets have made it increasingly difficult for them to compare and assess the value of products and services. The challenges for consumers have raised similar challenges for the government authorities responsible for protecting them from unfair commercial practices and fraud.
This book examines how markets have evolved and provides insights for improved consumer policy making. It explores, for the first time, how what we have learned through the study of behavioural economics is changing the way policy makers are addressing problems.
The OECD Committee on Consumer Policy guides its Member economies in the development of policies aimed at promoting consumer interest.
This report reviews the types of information being collected on consumer product safety and the ways that the information is shared with stakeholders and across jurisdictions.
This report provides an overview of the recent performance and growth of the Indian ICT sector and related policies, focussing both on the software and hardware segments, and discusses the short- and longer-term outlook.
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This is a summary of ten action points that will be undertaken by the OECD Working Party on Consumer Product Safety.
The aim of this paper is to appraise the case for, and developments in, the use of sub-national geographically segmented regulation for fixed telecommunications networks.
Many governments are working to develop improved methods of distributing public funds for research, in order to raise research quality and support the development of research in strategically important areas.
The workshop’s goal was to discuss and identify lessons learned from experience to date of Internet intermediaries in helping to advance public policy objectives, namely their roles and responsibilities for actions by users of their platforms.
The key goal of the current work is to identify further means (e.g. international guidelines, policy recommendations) to implement the 2004 OECD Science and Technology Ministers mandate on “Biotechnology for Sustainable Growth and Development” .
Well-timed and targeted innovation boosts productivity, increases economic growth and helps solve societal problems. But how can governments encourage more people to innovate more of the time? And how can government itself be more innovative?
The OECD Innovation Strategy provides a set of principles for fostering innovation in people (workers and consumers), in firms and in government. It takes an in-depth look at the scope of innovation and how it is changing, as well as where and how it is occurring. The result is the formulation of far-reaching policies for innovation using recent research and data.
For more information about the OECD Innovation Strategy, see www.oecd.org/innovation/strategy.
"a thoughtful new report on how governments can do better at spurring and measuring innovation." -The Economist