Innovation in science, technology and industry

KNOWINNO/INNOSERV First expert meeting, 27 September 2011


KNOWINNO first expert meeting on R&D and innovation in services

27 September 2011

  OECD, 2 rue André Pascal, 75016 Paris, France


This expert meeting takes place in the framework of the OECD and EU FP7 KNOWINNO project on Innovation in Services: the role of R&D and R&D Policies (INNOSERV).  This expert meeting is the first of a series over the period 2011-12 and is aimed at presenting and discussing the project and and validating the workplan for the two modules on: (1) indicators and measurement; and (2) policy analysis and implications.

The INNOSERV project aims at providing new evidence on the role of R&D in service innovation through quantitative analysis of micro and sectoral data and the development of new indicators. It will also consider the linkages and impacts of the R&D and innovation activities of service firms across the economy. In addition, lessons from the indicator work will help improve the current definitions and measurement framework for R&D/innovation in services. Analysis of the barriers to R&D and innovation in services as well as of the role and impacts of policies (through questionnaires and case studies) will help identify good practices and strengthen the evidence base for the formulation of new policies which better take into account the specificities of service innovation.

The meeting will draw on the expertise of academic researchers, delegates from the OECD Working Parties of National Experts on Science & Technology Indicators (NESTI) and on Innovation and Technology Policy (TIP) as well as representatives from various EC bodies.

Following this meeting, a second expert meeting will take place at the end of 2011 to report on progress and discuss initial results, and a policy roundtable is scheduled for mid-2012. The final reports for the project will then be drafted in the second half of 2012 and presented at a final business/policy symposium in late 2012.

 Summary and list of participants


Introduction and project overview

9:30 – 9:50

  • Welcome, introduction of participants
  • Objectives of meeting

9:50 – 10:10

  • Overview of INNOSERV project : indicator + policy modules  [OECD]
  • EC DG Research & Innovation


Session 1 – Indicators and measurement

This session will introduce the the measurement module of the INNOSERV project. Initial proposals for indicators/data analysis will be presented and discussed.

10:10 – 10:40

Presentation of measurement module:

  • descriptive analysis
  • impacts and linkages
  • improving measurement

10:40 – 11:00

Coffee break

11:00 – 11:45

Discussion on measurement module


Session 2 - Update on related projects

This session will provide a brief overview of ongoing or recent work of relevance to the INNOSERV project.

11:45 – 13:00

13:00 – 14:00



Session 3 – Presentations and Panel Discussion on Service Innovation Policy

This session will invite OECD policy makers and experts to share their views on the main policy challenges with respect to fostering innovation in services. The aim of the discussion is to identify key issues that could be studied through country policy case studies and subsequently presented at the TIP’s December meeting. 

14:00 – 16:15

Short interventions followed by panel discussion

The policy challenges to be discussed by the panel could include:

  • Why should policy makers care about R&D and innovation in services?  What is the rationale for government intervention?
  • How to design policies for R&D and innovation in services given the heterogeneity of service sectors? Should governments take a horizontal approach by promoting framework conditions (e.g. competition policy, regulatory reform) and horizontal innovation policies (e.g. R&D tax credits) or should they take a societal challenge or sector-specific approach (e.g. innovation in health services, green service innovation)?
  • Most R&D and innovation policies focus on the supply-side given the market failures upstream that result in disincentives for R&D.  However,  many service firms are very close to the market where the kinds of innovation needed to differentiate service products rely less on R&D. 
  • Based on the above discussion,  what are the critical policy issues that could be explored in the case studies to be carried out for this project? 

General Discussion

16:15 – 16:30

Summary and next steps






Related Documents