Digital economy

OECD Information Technology Outlook 2004


Note: The latest edition of the IT Outlook is available at:

Information technology (IT) is a major driver of economic change, restructuring businesses, affecting skills and employment, and contributing to growth. The 2004 edition of the OECD Information Technology Outlook describes recent market dynamics and gives a detailed overview of the globalisation of the information and communication technology (ICT) sector and the rise of ICT-enabled international sourcing. It analyses the development and impacts of electronic business processes and describes trends in industries supplying IT goods and services.

This volume looks at how differences in access to ICTs have been supplanted by differences in use, looking especially at digital delivery via broadband for peer-to-peer file exchange, business services and healthcare. Further, ICT skills across all sectors of the economy are analysed to provide insights into the dynamics of job creation and outsourcing.

The potential of selected technological developments is examined, covering nanotechnology, grid computing, radio frequency identification, WiFi and anti-spam technologies.

Finally, this volume provides an overview of IT policy priorities in OECD countries and how these are evolving.

The table of contents of the 2004 IT Outlook is available here.

A highlights brochure summarizing the main findings of the publication is available for download in A free brochure highlighting the main findings of the publication is available now for free download and French.
Translations of the highlights are available in the following languages:
Greek, HungarianJapanese, Korean, Norwegian,
Polish, PortugueseRussian, Slovak, Spanish,

Readers can access the full version of the 2004 IT Outlook choosing from the following options:

  • Subscribers and readers at subscribing institutions can access the online edition via SourceOECD, our online library, under the theme science and information technology.
  • The 2004 edition can also be downloaded by clicking here.

Publication of the OECD's Information Technology Outlook alternates every year with the Communications Outlook (latest edition released August 2005).