Consumer Education - Policy Recommendations of the OECD's Committee on Consumer Policy

Governments, working together with consumer organisations, teachers’ and parents’ associations and other civil society groups, should do more to promote consumer education. The aim should be to help consumers develop critical thinking and raise awareness, according to new policy recommendations (“Consumer Education: Policy recommendations of the OECD’s Committee on Consumer Education”) recently endorsed by the OECD’s Committee on

OECD Policy Guidance on Online Identity Theft

The policy guidance calls upon countries to implement effective educational measures to prevent consumers from becoming victims on-line.

Related Documents

• Online Identity Theft
• Scoping paper on online identity theft

OECD Recommendation on Consumer Dispute Resolution and Redress

On 12 July 2007, OECD Member countries adopted a Recommendation on Consumer Dispute Resolution and Redress to provide governments with a framework to help consumers resolve disputes and settle claims with business.

Related Documents

• Recomendación del Consejo sobre Resolución de Disputas y Resarcimiento a Consumidores