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Based on the analytic results of this publication, the OECD Committee on Consumer Policy is developing policy recommendations to promote and improve consumer education. The recommendations will focus on the issues such as:

• defining the objectives and strategies of consumer education and evaluating outcomes,
• selecting the most appropriate approach in consumer education, and
• improving co-operation and co-ordination among stakeholders.

Table of contents

Chapter 1. Overview
Background | Definition and goals of consumer education | Consumer protection and awareness | Consumer skills |  Public interest | Structure of consumer education | Formal education | Lifelong education | Targeted education | Institutions | Non-governmental stakeholders | Co-operative schemes | Evaluation of consumer education programmes | Key issues and challenges

Annex 1.A1. Evolution of the Concept of Consumer Education

Annex 1.A2. Institutional Framework for Consumer Education

Annex 1.A3. Major Initiatives in Consumer Education

Annex 1.A4. Summary of Key Challenges in Consumer Education

Annex 1.A5. Questionnaire on Consumer Education: Consumer Rights

Chapter 2. Analysis of Selected Countries
Australia | Ireland | Japan | Korea | Mexico | Norway | Portugal | Slovak Republic | Spain | Thailand | Turkey | United Kingdom | United States | United Nations Environment Programme (UNEP)

Annex 2.A1. Consumer Education Strategy Analysis Template

Chapter 3. Summary and Conclusions
General approach to consumer education | Formulating goals for consumer education | Key approaches to consumer education | Lifelong learning | Formal education | Targeted education | Communication | Co-operation and co-ordination among stakeholders | Evaluation | Challenges

How to obtain this publication

Readers can access the full version of this book choosing from the following options:

• Browse this title free online and purchase the PDF e-book and/or print edition via our OECD Online Bookshop.
• Subscribers and readers at subscribing institutions can access the online edition via SourceOECD, our online library.
• Government officials with accounts (subscribe) can go to the "books" tab on OLIS.
• Order from your local distributor.
• Access by password for accredited journalists .

Related Documents

New policy recommendations on consumer education

Joint Conference on Consumer Education (Paris, 24 October 2008)