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The growing use of network technologies and the global nature of electronic commerce increase the likelihood that consumers will interact with businesses outside of their home country.
A comprehensive inventory of existing consumer protection laws, fair business, fair marketing and disclosure requirements in the context of electronic commerce.
The OECD regularly publishes annual reports produced and submitted by OECD Member countries. These annual reports are the only regularly published inventory of consumer policy measures in OECD Member countries.
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These guidelines are designed to help ensure that consumers are no less protected when shopping online than they are when they buy from their local store or order from a catalogue.
Related Documents
OECD Committee on Consumer Policy Forum Session on Online Advertising and Marketing Directed toward Children, intended to provide information on how OECD Member countries are dealing with issues related to children and the Internet.
1-January-1998
English, , 82kb
Rapid technological advances in information and communication technologies and their widespread diffusion have led some to speculate about "frictionless" economies where transaction costs are nearly zero, barriers to entry and contestability disappear and markets clear instantly.
Decision-recommendation of the council on the OECD Notification System on Consumer Safety Measures, 26th-27th October 1989 - C(89)106(Final)
Recommendation of the council concerning Safety Measures Taken in the Interest of Children. 30th November 1983
Recommendation of the council concerning Risk Management and Cost-Benefit Analysis in the Product Safety Field, 25th October 1982 - C(82)122(Final)
Recommendation of the council concerning Recall Procedures for Unsafe Products Sold to the Public, 28th April 1981 - C(81)7(Final)
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