Closing remarks by Angel Gurría, OECD Ministerial Meeting on the Future of the Internet Economy

In his speech, Mr. Gurría stated that the OECD has to work with developed and developing countries and international organizations, both to improve policies for the Internet economy and to increase international co-operation on issues such as cybercrime and security. He also stressed the need to better understand the role and contribution of the Internet and related ICTs as drivers of productivity and economic growth.

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OECD Policy Guidance for Addressing Emerging Consumer Protection and Empowerment Issues in Mobile Commerce (STI Digital Economy Paper 149)

The policy guidance lays out the policy responses that need to be in place to ensure that consumers engaging in mobile commerce transactions are adequately informed, and are protected against security or privacy risks.

Shaping Policies for the Future of the Internet Economy

This report has been developed to support the objectives of the OECD Ministerial Meeting on the Future of the Internet Economy (Seoul, 17-18 June 2008).

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• Shaping Policies for the Future of the Internet Economy; Annexes to main report

Policy Brief: The Future of the Internet Economy

The Internet has, in a short space of time, become fundamental to the global economy. More than a billion people worldwide use it, both at work and in their social lives. Over the past three decades it has grown from an experimental research network and now underpins a range of new economic activities as well as activities and infrastructures that support our economies, from financial markets and health services to energy and

e-book: “Social and Economic Factors Shaping the Future of the Internet”, NSF/OECD Workshop proceedings, 31 January 2007

e-book "Social and Economic Factors Shaping the Future of the Internet" - Summary of the proceedings of NSF / OECD workshop, held at the United States National Science Foundation in Washington D.C., on 31 January 2007

Report on Second Roundtable on Economics for Consumer Policy (STI Digital Economy 132)

Report on the 2nd Roundtable on Economics for Consumer Policy, held in October 2006, to consider the economic theories of information disclosure with a focus on two major industry sectors – telecommunications and financial services.

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• Report on a Roundtable on Demand-side Economics for Consumer Policy (STI Digital Economy Paper 116)

OECD Recommendation on Consumer Dispute Resolution and Redress

On 12 July 2007, OECD Member countries adopted a Recommendation on Consumer Dispute Resolution and Redress to provide governments with a framework to help consumers resolve disputes and settle claims with business.

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• Recomendación del Consejo sobre Resolución de Disputas y Resarcimiento a Consumidores

Report on OECD member countries' approaches to consumer contracts (STI Digital Economy Paper 131)

This report covers the four issues most often raised by consumer contracts: misrepresentation; the seller's duty to supply information to the consumer; suitability, or "know your customer" rules; and protection against unsolicited offers and pressure sales tactics.

Mobile Commerce (STI Digital Economy Paper 124)

Mobile commerce is a promising market both for consumers and businesses. However, consumer troubles and complaints are increasing and can sometimes become serious, including issues for minors.

Policy Brief: Protecting Consumers from Cyberfraud

Email, online shopping and banking have become a fact of life. How does cyberfraud impact the digital economy and what can governments do to protect e-commerce and use of the Net?