Latest Documents


23-October-2008

English

OECD Roundtable on Consumer Product Safety- Agenda

The aim of the 2008 OECD Roundtable on Consumer Product Safety was to examine consumer product safety trends and challenges at both domestic and international levels.

16-September-2008

English

Joint Conference on Consumer Education (Paris, 24 October 2008)

The conference identified common issues and good practices in consumer education through dialogue and the sharing of experiences among different stakeholders.

20-June-2008

English, , 764kb

OECD Policy Guidance on Online Identity Theft

The policy guidance calls upon countries to implement effective educational measures to prevent consumers from becoming victims on-line.

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18-June-2008

English

Closing remarks by Angel Gurría, OECD Ministerial Meeting on the Future of the Internet Economy

In his speech, Mr. Gurría stated that the OECD has to work with developed and developing countries and international organizations, both to improve policies for the Internet economy and to increase international co-operation on issues such as cybercrime and security. He also stressed the need to better understand the role and contribution of the Internet and related ICTs as drivers of productivity and economic growth.

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18-June-2008

English

OECD Policy Guidance for Addressing Emerging Consumer Protection and Empowerment Issues in Mobile Commerce (STI Digital Economy Paper 149)

The policy guidance lays out the policy responses that need to be in place to ensure that consumers engaging in mobile commerce transactions are adequately informed, and are protected against security or privacy risks.

18-June-2008

English

Shaping Policies for the Future of the Internet Economy

This report has been developed to support the objectives of the OECD Ministerial Meeting on the Future of the Internet Economy (Seoul, 17-18 June 2008).

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30-July-2007

English

e-book: “Social and Economic Factors Shaping the Future of the Internet”, NSF/OECD Workshop proceedings, 31 January 2007

e-book "Social and Economic Factors Shaping the Future of the Internet" - Summary of the proceedings of NSF / OECD workshop, held at the United States National Science Foundation in Washington D.C., on 31 January 2007

25-July-2007

English

Report on Second Roundtable on Economics for Consumer Policy (STI Digital Economy 132)

Report on the 2nd Roundtable on Economics for Consumer Policy, held in October 2006, to consider the economic theories of information disclosure with a focus on two major industry sectors – telecommunications and financial services.

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16-July-2007

English

OECD Recommendation on Consumer Dispute Resolution and Redress

On 12 July 2007, OECD Member countries adopted a Recommendation on Consumer Dispute Resolution and Redress to provide governments with a framework to help consumers resolve disputes and settle claims with business.

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