Latest Documents

  • 24-June-2010

    English, , 48kb

    Summary of action points on product safety

    This is a summary of ten action points that will be undertaken by the OECD Working Party on Consumer Product Safety.

  • 8-December-2009


    OECD Conference on Empowering E-Consumers

    The OECD Conference on Empowering E-Consumers: Strengthening Consumer Protection in the Internet Economy will be hosted by the US Federal Trade Commission in Washington, DC on 8-10 December 2009.

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  • 24-November-2009

    English, , 229kb

    Toolit letter to policy makers

    This is a letter of the Chairman of the OECD Committee on Consumer Policy on the publication 'Consumer Policy Toolkit '.

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  • 20-November-2009

    English, , 295kb

    Consumer Education - Policy Recommendations of the OECD's Committee on Consumer Policy

    Governments, working together with consumer organisations, teachers’ and parents’ associations and other civil society groups, should do more to promote consumer education. The aim should be to help consumers develop critical thinking and raise awareness, according to new policy recommendations (“Consumer Education: Policy recommendations of the OECD’s Committee on Consumer Education”) recently endorsed by the OECD’s Committee on

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  • 16-September-2009


  • 27-July-2009


    Piracy of Digital Content

    This book studies the infringement of copyrighted content (such as music, films, software, broadcasting, books, etc.) where the end product does not involve the use of hard media, such as CDs and DVDs.

  • 15-May-2009


    Effective Consumer Policy Making

    The OECD is a laboratory for exploring ways to improve policy making and enforcement to better protect and empower consumers. It does so by caring out research and developing evidence-based guidelines in key areas.

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  • 25-March-2009


  • 6-March-2009


    Promoting Consumer Education: Trends, Policies and Good Practices

    This publication examines the approaches that governments use to promote consumer education in OECD and some non-OECD countries, highlighting the policies and measures that have been particularly effective.

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  • 3-March-2009


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