The markets for goods and services have undergone significant changes over the past 20 years. Regulatory reform, global markets, new technologies and growth in the role of services in economic activity have driven the changes which, in many instances, have provided significant benefits to consumers. Relatively little attention has been paid to the challenges these developments have posed for consumers. More choice and more
The OECD Committee on Consumer Policy guides its Member economies in the development of policies aimed at promoting consumer interest.
This report reviews the types of information being collected on consumer product safety and the ways that the information is shared with stakeholders and across jurisdictions.
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The OECD Conference on Empowering E-Consumers: Strengthening Consumer Protection in the Internet Economy will be hosted by the US Federal Trade Commission in Washington, DC on 8-10 December 2009.
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This is a letter of the Chairman of the OECD Committee on Consumer Policy on the publication 'Consumer Policy Toolkit '.
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Governments, working together with consumer organisations, teachers’ and parents’ associations and other civil society groups, should do more to promote consumer education. The aim should be to help consumers develop critical thinking and raise awareness, according to new policy recommendations (“Consumer Education: Policy recommendations of the OECD’s Committee on Consumer Education”) recently endorsed by the OECD’s Committee on
This book studies the infringement of copyrighted content (such as music, films, software, broadcasting, books, etc.) where the end product does not involve the use of hard media, such as CDs and DVDs.
The OECD is a laboratory for exploring ways to improve policy making and enforcement to better protect and empower consumers. It does so by caring out research and developing evidence-based guidelines in key areas.