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On 15 April, in Paris, the OECD Committee on Consumer Policy held a workshop to discuss these issues and ways to resolve problems, with governments, consumer organisations and key payment providers.
This press release announces the new OECD publication 'Consumer Policy Toolkit'. This book provides governments and other stakeholders with a framework for identifying, assessing and addressing consumer problems.
This toolkit provides advice for consumer authorities on how to assess areas where markets may be failing consumers and how best to address the problems consumers may face.
The OECD Committee on Consumer Policy guides its Member economies in the development of policies aimed at promoting consumer interest.
A new OECD Working Party on Consumer Product Safety is aimed at strengthening information sharing on unsafe products. This press release provides further details on this work.
This report reviews the types of information being collected on consumer product safety and the ways that the information is shared with stakeholders and across jurisdictions.
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This is a summary of ten action points that will be undertaken by the OECD Working Party on Consumer Product Safety.
Held on 15-16 April 2010, this workshop aimed to examine the effectiveness of environmental claims and provided a forum for experts to exchange views and experiences.
To celebrate World Consumer Rights Day today, the International Consumer Protection Enforcement Network has launched a website to deliver better consumer protection world-wide.
The OECD Conference on Empowering E-Consumers: Strengthening Consumer Protection in the Internet Economy will be hosted by the US Federal Trade Commission in Washington, DC on 8-10 December 2009.