This site brings together regularly updated information on product recalls being issued around the world. It includes information on mandatory and voluntary recalls issued by a governmental body and made publicly available. Recalled products can be filtered by category and jurisdiction.
With businesses and consumers making widespread use of online consumer reviews, this November 2018 round table explored several issues relating to the architecture and implementation of online review mechanisms, impact on consumer behaviour, and standards and requirements for consumer protection.
This guide highlights a number of good practices from policy makers, consumer enforcement agencies and stakeholders. Building on examples, it also offers tips for businesses on misleading marketing practices, ad identification, endorsements and protection of children or vulnerable consumers.
Online advertising is now the dominant form of advertising in many OECD countries, and raises some complex challenges for consumers and consumer protection authorities.
OECD work on consumer product safety is aimed at strengthening information sharing on safety issues across borders.
English, PDF, 718kb
As part of International Product Safety Week, this joint OECD-EC conference looks at product safety opportunities, challenges and policy considerations related to these emerging technologies.
This report aims to explore the challenges faced by product safety authorities, businesses, and other stakeholders in measuring and maximising the impact of product recalls globally. It also identifies elements that may be considered by governments and businesses to shape more effective communication strategies and increase consumer awareness of recall response rates.
According to recent OECD statistics, 68% of products identified as banned or recalled were supplied online. With the participation of over 25 jurisdictions, the #SafeProductsOnline campaign aims to inform online platforms, online sellers, and consumers about safety risks and how to check for recalled products prior to purchase.
This report points to the initiatives implemented by government, businesses, and civil society to measure and enhance product recall effectiveness. It also explores ways to increase consumer reactions to recall notices, based on insights from behavioural economics.
Spanish, PDF, 977kb
La OCDE ha enmendado su Recomendación sobre la Protección del Consumidor en el Comercio Electrónico. Las revisiones abordan los retos emergentes, incluidos los relacionados con el uso de datos del consumidor, calificaciones y opiniones del consumidor, el contenido digital y la competencia digital.