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OECD Headquarters, Paris, France
24 October 2008
The conference was organised jointly by the OECD Committee on Consumer Policy, the United Nations Environment Programme (UNEP) and the United Nations Marrakech Task force on Education for Sustainable Consumption (UN MTF ).
The conference examined major issues and sought to identify good practices in consumer education. Participation in the forum was restricted to government representatives and selected representatives from the business community and the civil society.
In order to facilitate the discussion, an analytic report Promoting Consumer Education: Trends, Policies and Good Practices was prepared.
(as of 9 October 2008)
Opening session (09.30-09.40)
SESSION I: Overview of Consumer Education (09.40-10.30)
What are the roles of consumer education? Why is it important? What kinds of challenges does consumer education today face?
SESSION II: Good practices in consumer education (10.30-12.30)
Brief summary of the analytical background report (OECD Secretariat)
Moderated by Professor Heiko Steffens (Member of Scientific Steering Committee, Federal Ministry of Education and Research)
(i) Setting objectives and goals, and measuring and evaluating effectiveness
How governments set objectives for consumer education programs? What has to be done to set up an evaluation program to identify good practices?
(ii) Identifying major approaches to consumer education
How do governments and educational authorities define priorities in implementing consumer education? What kinds of practices are used and have been effective?
(iii) Establishing institutions and promoting co-operation among stakeholders
How do governments work cooperatively with stakeholders (i.e. educational authorities, organized civil society) to respond to the needs of consumer education?
(iv) Reaching different types of vulnerable consumers
What should be done to reach various vulnerable consumers (such as immigrants, elderly, and children) in an effective and sensitive way?
SESSION III: Breakout session (14.30-17.00)
Towards defining good practices in consumer education – good practices in pilot areas
Session A: Sustainable Consumption
2. Setting objectives and goals
3. Institutions and co-operation among stakeholders
- Valérie Martin, ADEME (French Environment and Energy Management Agency), "Economies d'énergie. Faisons vite ça chauffe"
4. Reaching different types of consumers
5. Major approaches to consumer education
Session B: Digital competence
2. Setting objectives and goals; measurement and evaluation
3. Digital safety and consumer rights and obligations
4. Institutions and cooperation among stakeholders
5. Reaching different groups of vulnerable consumers
SESSION IV: Conclusion: Summary and conclusions of the whole conference (17.10-18.00)
What actions can we take to promote consumer education further?- Views of stakeholders
International Conference on Education for Sustainable Development (Bordeaux, 27-29 October 2008)
OECD Workshop on Education for Sustainable Development (Paris, 11-12 September 2008)