Consumer policy

Focus

  • Effective Consumer Policy Making

    More than ever, active empowered consumers drive innovation, productivity and competition. Positioning consumers to better grapple with global markets, technological change and the limitations revealed by behavioural insights research is a key challenge.

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  • Consumers in the Digital Economy

    Consumers are drivers of the digital economy. Even though consumer benefits are well defined, the digital economy raises questions of security, privacy and trust.

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  • Consumer Product Safety

    To develop methods for monitoring and assessing developments in consumer product safety, including developments in policy and enforcement, co-operation between members and non-members on product safety issues is of mutual interest.

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The Committee on Consumer Policy (CCP) is addressing a broad range of consumer issues and helps public authorities enhance the development of effective consumer policies. It does so by i) carrying out research and analysis, and developing policy guidelines on topics of common interest; ii) exchanging information on current and emerging issues and trends; and iii) examining ways to strengthen policy outcomes, both among governments and with other stakeholders.

The Committee, which includes senior consumer policy and enforcement officials from OECD governments, works closely with consumer policy and enforcement officials from OECD non-Members, and experts from civil society and the business community. In addition to its semi-annual meetings, the CCP organises workshops on specific issues in which stakeholders from non-Members often take part. 

consumer policy calendar

UNCTAD Expert Group India

(26-27 October 2017)

15th Meeting of the WPCPS 

(6-7November 2017)

CCP 94th Session

(7-9 November 2017)

ICPEN Meeting Turkey

(13-16 November 2017)

ICPHSO Meeting Tokyo

(14-15 November 2017)

FEATURED REPORTS 

Trust in peer platform markets: report, consumer survey and workshop
 

Online Product Safety: Trends and Challenges
 

Online product safety sweep results
 

Report on international consumer product safety risk assessment practices
 

Consumer policy guidance on intangible digital content products 
 

Consumer policy guidance on mobile and online payments