Maria JOÃO ROSA is assistant professor at the Department of Economics, Management and Industrial Engineering at the University of Aveiro and a researcher at CIPES. She was awarded a PhD by the University of Aveiro, Portugal, with a thesis entitled Defining Strategic and Excellence Bases for the Development of Portuguese Higher Education. Her main research topics are quality management and quality assessment in higher education institutions. Recent publications include articles in Total Quality Management, Higher Education Quarterly, European Journal of Education and Quality in Higher Education. She is co-editor of Cost-sharing and Accessibility in Higher Education: A Fairer Deal? (2006) in Springer/Kluwer.



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