18/06/2008 - Portugal has made good progress in simplifying its public sector functions and processes through administrative simplification and e-government since 2006, according to a new OECD report.
Making Life Easy for Citizens and Businesses in Portugal – Administrative Simplification and E-Government analyses Portugal’s simplification programme, known as the Simplex initiative, and finds that it has come far in a short time with the transformation of its public sector and its service delivery. By targeted use of e-government, Portugal is in the process of making citizens’ and businesses’ everyday life easier through administrative simplification supported by an increasing number of coherent and integrated services accessible online.
Achieving a simpler public sector more responsive to demands from citizens and businesses requires strong political commitment and drive for achieving administrative simplification and e-government goals.
Among its achievements, the report says that the time taken to register a company, for example, has been reduced from 54 days to under 48 minutes.
Building on this success, Portugal should consider:
The review is the first study undertaken by the OECD to analyse the successes and challenges of both administrative simplification and e-government in a national context. It makes proposals for action that can help countries improve their simplification efforts.
Further information is available on request from Yih-Jeou Wang ( tel. +33 1 45 24 84 18) or Flemming Norling Olsen ( tel. +33 1 45 24 18 68). Journalist can obtain an electronic copy of the publication by contacting Amanda Costa at OECD's Regulatory Policy Division.