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Actualités & Evénements
Actualités
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13-oct.-2009
Le rapport présente le changement d’orientation qui s’effectue dans la mise en place de l’administration électronique, et qui se traduit par une approche non plus centrée sur les pouvoirs publics mais sur les usagers. Il fait un tour d’horizon complet des difficultés posées par l’adoption de ces services par les usagers dans les pays de l’OCDE, et des différentes méthodes employées pour y remédier. Le rapport est dès à présent disponible en anglais sous le titre "Rethinking e-Government Services: User-centred Approaches"; la version francaise sera publiée en 2010.
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01-avr.-2009
e-Government for Better Government fut publié par l'OCDE en novembre 2005 et le rapport est à présent disponible en espagnol. Il est distribué par l'Institut national de l'administration publique (INAP) espagnole sous le titre suivant: e-Gobierno para un Mejor Gobierno.
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31-mars-2009
e-Government in Belgium is clearly positioned to deliver user-focused services and is recognised as a tool for wider public sector reform. This report shows that the development and provision of future user-focused services, such as the common electronic identity (eID), will require the maximisation of synergies between the federal, regional and community governments and local authorities in Belgium.
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05-sept.-2008
Public policies are more legitimate, credible and effective if they meet the expectations and needs of the people for whom they are intended. Well-designed public engagement helps design and deliver effective public policy and services while strengthening trust in government. Part of the OECD's work on public governance involves looking at how governments can ensure more transparency, consultation and participation in the design and implementation of public policies and services.
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05-sept.-2008
This report is the first OECD study to analyse the successes and challenges of both administrative simplification and e-government in a national context. The report analyses Portugal's simplification programme, the Simplex initiative, assesses its implications for the public sector and service delivery, and makes proposals for action that can help countries improve their simplification efforts.
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04-sept.-2008
This new working paper identifies core data for the forthcoming publication Government at a Glance and presents existing data that help assess the efficiency of government. Part of the OECD Working Paper on Public Governance series, this is the second in a series of three annual papers published in preparation for the publication Government at a Glance.
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Evénements
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du 11-juin-2009 au 12-juin-2009
Le but de cette réunion est de réunir des responsables européens et nationaux impliqués dans la mise en œuvre de la Directive 2006/123 CE relative aux services dans le marché intérieur. La réunion s'est tenue les 11-12 juin 2009 à l'Institut européen d'administration publique de Maastricht, aux Pays-Bas.
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du 19-nov.-2008 au 20-nov.-2008
Building the business case for digital identity management and understanding its fundamental role in the deployment of e-government and innovation in service delivery was the main focus of a seminar on 19-20 November 2008, held at the OECD Headquarters in Paris, where experts met to exchange experiences and good practices.
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du 20-oct.-2008 au 22-oct.-2008
In his speech at the 5th Quality Conference for Public Administration in the EU, Secretary-General Angel Gurría emphasised that is it important for governments to put citizens at the centre of public services and increase their confidence in the state, especially in times of turmoil.
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du 26-juin-2008 au 27-juin-2008
This workshop provided a unique forum for policy dialogue and exchange of good practice, tools and tips for building citizen centred policy and services based on concrete experience. It was co-organised with Slovenia's Ministry of Public Administration with the support of the World Bank’s Communication for Governance & Accountability Program (CommGAP), DECIM, the European Citizen Advisory Service (ECAS) and Involve.
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du 06-mars-2008 au 07-mars-2008
The 2008 E-Leaders Conference brought together senior government officials responsible for e-government from OECD countries to discuss the role of e-government in 2020, the impact of e-government on economic development and the creation of an agenda for e-government and public sector delivery. The event was organised in co-operation with The Netherlands's Ministry of the Interior and Kingdgom Relations.
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