Information and Communications Policy

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Report on a Roundtable on Demand-side Economics for Consumer Policy

28-Apr-2006

The roundtable brought together leading academics, senior government officials and consumer representatives from OECD member countries to explore developments in economic research, particularly behavioural economics, focusing on the role played by consumers in relation to the efficiency of markets. Recognising that policy makers have tended to analyse the structure of the market rather than how consumers' behaviour shapes its outcomes, the Committee explored the extent to which economists' studies of the demand-side of markets might be able to contribute further to consumer policy.

Report of the OECD Task Force on Spam: Anti-Spam Toolkit of Recommended Policies and Measures

20-Apr-2006

The OECD has released this report and launched an anti-spam toolkit to help governments and industry work together to combat spam. The toolkit also includes an OECD recommendation on enforcement co-operation . The anti-spam toolkit, its annexes and background papers are available at www.oecd-antispam.org.

Report: Consumer Dispute Resolution and Redress in the Global Marketplace

11-Apr-2006

This report presents an overview of the work achieved by the Committee on Consumer Policy to foster the development of fair and effective mechanisms for consumers to resolve disputes and obtain monetary compensation for losses encountered. It includes a comprehensive examination of member countries’ existing frameworks for consumer dispute resolution and redress and a summary of a public workshop organised by the CCP in April 2005.

Examining Consumer Policy: A Report on Consumer Information Campaigns Concerning Scams

05-Jan-2006

This report makes recommendations for five areas in which practice can be improved to ensure that scams are more effectively understood and that campaigning against them is more integrated.

OECD Task Force on Spam background paper: "Anti-Spam Regulation"

16-Nov-2005

The "Anti-Spam Regulation" paper has been prepared with the objective of aiding the development and review of anti-spam legislation strategies and arrangements in OECD member countries and non-member economies. It provides a "checklist" of policy questions and decision points that policy makers may consider in their work. Without advocating a single uniform approach, the document addresses the role of the different players involved, and highlights the importance of codes of conduct and the interaction between governments, Internet Service Providers and other Internet operators.

Report: "Spam Issues in Developing Countries"

30-May-2005

The report, prepared within the framework of the OECD Anti-Spam Toolkit Activities (www.oecd-antispam.org), provides an overview of the impact of spam in developing countries, noting how this phenomenon represents a drain of already scarce and costly resources, such as bandwidth and technical support. The conclusions offer possible solutions adapted to developing countries, and highlight the need for international cooperation and support.

OECD releases Anti-Spam Law Enforcement Report

26-May-2005

This report presents a summary of enforcement activities against spam, providing an overview of the nature and extent of powers possessed by enforcement authorities in different countries. It aims to provide the basis for discussion on how to improve the capacity of these agencies to effectively respond to spam complaints and improve co-operation with foreign counterparts. The report, as well as further information, is also available on the OECD Anti-Spam Law Enforcement Report, available at www.oecd-antispam.org (Enforcement).




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