Public Sector Innovation and e-Government

News & Events

News

e-Government: e-Leaders are at the core of public sector reforms for cash-strapped governments, says OECD

12-Oct-2010

The OECD convened the 2010 E-Leaders Meeting on 11-12 October in Brussels, Belgium as part of continuing efforts to help member countries plan and  implement their e-government strategies.

Good Governance for Digital Policies: How to Get the Most Out of ICT – the Case of Spain’s Plan Avanza

19-Jul-2010

The OECD review on the results of Spain’s comprehensive strategy for ICT and Information Society policy highlights the need to continue to invest in Information Society policies as a driver of future growth and competiveness.  Despite important achievements, policy gaps remain to improve co-ordination and cost effectiveness.

Denmark well-placed to make the public sector more efficient and effective, says OECD report

03-Jun-2010

Denmark is at the forefront of efforts made by countries around the world to provide and use online services and to boost a more efficient and effective public sector, more responsive to the changing needs of people and business. To maintain these excellent results, Denmark should further strengthen the whole-of-government approach towards citizen and business engagement.

Egypt to participate in OECD review of e-government policies and services

10-Dec-2009

The OECD is to undertake a review of Egypt’s e-government policies and services, the first such review in the Middle East North African (MENA) region of a country’s use of information and communications technologies for the provision of public services.

Rethinking e-Government Services: User-centred Approaches

13-Oct-2009

This new publication describes the shift in governments' focus on e-Government development – from a 'government-centric' to a 'user-centric' approach.  It provides a comprehensive overview of the challenges faced in e-Government services in OECD countries and explores ways of improving take-up levels.

e-Government for Better Government (Spanish version): e-Gobierno para un Mejor Gobierno

01-Apr-2009

e-Government for Better Government was published by the OECD in November 2005 and is now available in Spanish. It is distributed by the National Public Administration Institute (INAP) of Spain under the following title: e-Gobierno para un Mejor Gobierno.

e-Government Studies: Belgium 2008

31-Mar-2009

e-Government in Belgium is clearly positioned to deliver user-focused services and is recognised as a tool for wider public sector reform. This report shows that the development and provision of future user-focused services, such as the common electronic identity (eID), will require the maximisation of synergies between the federal, regional and community governments and local authorities in Belgium.

Public Engagement for Policy and Services - OECD work on strengthening public engagement in the design and implementation of public policies and services

05-Sep-2008

Public policies are more legitimate, credible and effective if they meet the expectations and needs of the people for whom they are intended. Well-designed public engagement helps design and deliver effective public policy and services while strengthening trust in government. Part of the OECD's work on public governance involves looking at how governments can ensure more transparency, consultation and participation in the design and implementation of public policies and services.

Making Life Easy for Citizens and Businesses in Portugal: Administrative Simplification and e-Government

05-Sep-2008

This report is the first OECD study to analyse the successes and challenges of both administrative simplification and e-government in a national context. The report analyses Portugal's simplification programme, the Simplex initiative, assesses its implications for the public sector and service delivery, and makes proposals for action that can help countries improve their simplification efforts.

Towards Government at a Glance : Identifying Core Data and Issues Related to Public Sector Efficiency

04-Sep-2008

This new working paper identifies core data for the forthcoming publication Government at a Glance and presents existing data that help assess the efficiency of government. Part of the OECD Working Paper on Public Governance series, this is the second in a series of three annual papers published in preparation for the publication Government at a Glance.


Events

OECD E-Leaders Meeting

from 11-Oct-2010 to 12-Oct-2010

This high-level meeting brought together senior government officials responsible for e-government to discuss strategies on improving public sector performance; open and transparent government and achieving results through monitoring performance. 

Workshop on E-Government Indicators

from 29-Mar-2010 to 30-Mar-2010

The OECD is working on developing a basic set of e-government performance indicators. This Workshop gathered e-government policy officials to discuss and launch the implementation of a framework and methodology for these indicators.

Opening a dialogue with India: A joint OECD-India seminar

on 04-Dec-2009

A joint OECD-India seminar on good e-government practices took place in New Delhi. The aim of the seminar was to exchange experiences focusing on three areas: the impact of the financial and economic crisis on e-government, strengthening leadership and organisation for successful e-government, serving citizens – becoming user-focused in e-government.

Plan Avanza: An Information Society Strategy for Spain

on 18-Nov-2009

Plan Avanza highlights Spain’s leading position in the information and knowledge society. As part of its review, the OECD and the Government of Spain hosted an international workshop with policy experts of other national Information Society (IS) strategies to discuss policy design and the common challenges and shared solutions for good governance in information society strategies.

The Implementation of the EU Service Directive

from 11-Jun-2009 to 12-Jun-2009

This workshop brought together European and national officials involved in the implementation of Directive 2006/123 EC on services in the internal market. The workshop took place on 11-12 June 2009 at the European Institute of Public Administration in Maastricht (NL).

Building the Business Case for Electronic Identity Management

from 19-Nov-2008 to 20-Nov-2008

Building the business case for digital identity management and understanding its fundamental role in the deployment of e-government and innovation in service delivery was the main focus of a seminar on 19-20 November 2008, held at the OECD Headquarters in Paris, where experts met to exchange experiences and good practices.

Building the Public Services of Tomorrow With, For and Around Customers

from 20-Oct-2008 to 22-Oct-2008

In his speech at the 5th Quality Conference for Public Administration in the EU, Secretary-General Angel Gurría emphasised that is it important for governments to put citizens at the centre of public services and increase their confidence in the state, especially in times of turmoil. 

E-Leaders Conference 2008: The Future of E-Government - Agenda 2020, The Hague, 06-07 March 2008

from 06-Mar-2008 to 07-Mar-2008

The 2008 E-Leaders Conference brought together senior government officials responsible for e-government from OECD countries to discuss the role of e-government in 2020, the impact of e-government on economic development and the creation of an agenda for e-government and public sector delivery. The event was organised in co-operation with The Netherlands's Ministry of the Interior and Kingdgom Relations.



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