Tax Administration

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News

Strategies for Improving the Take-up Rates of Electronic Services

30-Mar-2006

This note summarises the findings of a survey across 8 member countries to gather information on the key strategies employed to promote increased take-up of electronic services.

Using Third Party Information Reports to Assist Taxpayers Meet their Return Filing Obligations— Country Experiences With the Use of Pre-populated Personal Tax Returns

30-Mar-2006

This report briefly describes the use of pre-populated returns that has become a feature of the personal tax systems in a number of countries over the last decade or so. In doing so, it elaborates on a number of critical success factors for efficient and effective arrangements (e.g., comprehensive third-party reporting systems, high integrity taxpayer identifiers, compatible legislative framework, and effective use of technology), bearing in mind the objective of providing as many taxpayers as possible with a pre-filled return that is largely complete.

Management of Email

14-Mar-2006

This report outlines the findings from a 2005 survey of revenue bodies in six member countries (i.e. Australia, Canada, New Zealand, the Netherlands, UK and US) of solutions implemented, both administrative and technical, to manage email communications with citizens.  It also includes additional insights provided by delegates during discussion of a draft version of this report at the FTA Taxpayer Services Sub-group meeting in September 2005.

Using Third Party Information Reports to Assist Taxpayers Meet their Return Filing Obligations— Country Experiences With the Use of Pre-populated Personal Tax Returns

14-Mar-2006

This report briefly describes the use of pre-populated returns that has become a feature of the personal tax systems in a number of countries over the last decade or so. In doing so, it elaborates on a number of critical success factors for efficient and effective arrangements (e.g., comprehensive third-party reporting systems, high integrity taxpayer identifiers, compatible legislative framework, and effective use of technology), bearing in mind the objective of providing as many taxpayers as possible with a pre-filled return that is largely complete.

Application Software Solutions Being Used to Support the Technical Architecture of Selected Revenue Bodies

14-Mar-2006

This note summarises information provided by revenue bodies in seven OECD member countries regarding application software solutions, planned or implemented, to support revenue administration.  This information is intended to complement the guidance in the note ‘Achieving Success with Electronic Services – The Importance of Having a Sound Business Architecture’ issued in April 2005.

Strategies for Improving the Take-up Rates of Electronic Services

14-Mar-2006

This note summarises the findings of a survey across 8 member countries to gather information on the key strategies employed to promote increased take-up of electronic services.

Media release: OECD Forum on Tax Administration, Dublin, 1-2 June 2005

03-Jun-2005

The Office of the Revenue Commissioners issued a media release on the occasion of the second meeting of the Forum on Tax Administration, which they hosted in Dublin on 1-2 June 2005.

Two Guidance Notes Approved: Guidance for Developers of Business and Accounting Software

23-May-2005

The OECD’s Committee on Fiscal Affairs (CFA) recently approved two notes arising from work to develop a set of guidance on business accounting system data requirements for tax audit purposes, and associated practical implementation issues for software developers. The set of guidance was prepared by a task group consisting of representatives of national revenue authorities, the Business Applications Software Developers Association (BASDA), accounting bodies, and other interested parties.

 

New Report: Survey of Trends in Taxpayer Service Delivery Using New Technologies

20-May-2005

This report summarises the findings of a comprehensive survey of OECD member countries initiated by the Forum on Tax Administration in 2004 to assess country member progress with the options identified in the Ottawa Framework Conditions in relation to taxpayer services. These options related principally to the use of the full range of electronic services potentially deliverable by national revenue bodies to assist taxpayers meet their tax obligations.

Achieving Success with Electronic Services

22-Apr-2005

A guidance note by the Forum on Tax Administration, Taxpayer Services Sub-group, about the importance of having a sound business architecture and the role it can play in shaping and improving future business activities. 




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