Training workshop for the Iraq National Investment Commission


10-12 March 2010, Beirut, Lebanon 


On 10-12 March 2010, a workshop on one stop shop services for investors in the MENA region was organised by the MENA-OECD Investment Programme. The workshop, which took place in Beirut, was organised in co-operation with the Investment Development Authority of Lebanon (IDAL).


The meeting brought together key one stop shop (OSS) officials from both OECD and MENA countries to discuss different possible OSS configurations and share best practices in providing one stop shop services to investors. Participants included officials from: the National Investment Commission of Iraq (NIC); the Investment Development Authority of Lebanon (IDAL); the Egyptian General Authority for Investment (GAFI), and the Portuguese Office of the Secretary of State for Administrative Modernisation.


The workshop featured lively discussion between the delegations of the four countries regarding OSS procedures and best practices. It included a site visit to the one stop shop in Beirut as well as several OSS client firms, and focused on three key issues for the Iraqi one stop shop: communication about OSS services, assistance to investors seeking land, and co-ordination with line ministries and other stakeholders.


Meeting documentation


Agenda (English/Arabic)
Participants list
One Stop Shops: An Overview of Best Practices Related to Three Key Issues



Meeting presentations


Session 1: The One Stop Shop: Best Practices, and the Iraqi Experience

  • The One Stop Shop Concept: Best Practices for Benchmarking (English/Arabic)
    Mr. Carl Dawson, Economist/Policy Analyst, MENA-OECD Investment Programme
  • The One Stop Shop in Iraq
    Mr. Nowell Fawzi Hariri, National Investment Commission, Iraq

Session 2: The One Stop Shop: The Lebanese Experience

Session 4: The One Stop Shop: The Egyptian Experience

  • The one stop shop in Egypt (English/Arabic)
    Mr. Hassan Fahmy, Head of Investment Services Sector, GAFI, Egypt


Session 5: The One Stop Shop: The Portuguese Experience

  • The One Stop Shop in Portugal
    Mr. Luis Filipe Loureiro Goes Pinheiro, Chief of Staff, Office of the Secretary of State for Administrative Modernisation, Portugal


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