Introduction: Getting the most out of the PFI


The PFI was designed to be flexible, as attested by the many ways in which it has been used and the many forms PFI assessments have taken. But at the same time, the ‘open platform’ nature of the PFI leaves potential users with no handy blueprint laying out the steps for proceeding with a review. This Toolkit therefore provides guidance not only for the individual chapters but also in the initial stage when deciding on the scope, type and structure of a PFI assessment. Experienced PFI users will no doubt prefer to jump straight to the individual chapters, but for the benefit of others it is worth giving some thought to how the PFI functions and how users can extract the greatest benefit from the assessment exercise, as well some concrete examples of previous PFI reviews.


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