Working Papers


  • 14-June-2002

    English

    Report on Consumer Protections for Payment Cardholders (STI Digital Economy Paper 64)

    Consumer protections for payment cardholders play an important role in developing trust in B2C e-commerce. This report examines the protections currently available in OECD countries.

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  • 14-June-2002

    English

    Resolving E-commerce Disputes Online: Asking the Right Questions about ADR (STI Digital Economy Paper 63)

    Shopping online opens up a world of opportunity, convenience, choice, competitive prices and information. What will happen if something goes wrong with your purchase? What if you don't get the products you ordered? What can you do?

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  • 30-May-2002

    English, , 824kb

    L'échange de trafic Internet et le développement de la concurrence (STI Digital Economy Paper 62)

    Competition is increasing in Internet backbone markets, as a result of liberalisation, and the consequent ability of telecommunication carriers to provide infrastructure and services on an end-to-end basis.

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  • 17-May-2002

    English

    Best Practice Examples under the OECD Guidelines on Consumer Protection in the Context of Electronic Commerce (STI Digital Economy Paper 61)

    This set of best practice examples provides additional practical guidance to governments, businesses and consumers on several aspects of the 1999 Guidelines.

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  • 24-April-2002

    English

    ICT Skills and Employment (STI Working Paper 2002/10)

    This study discusses the short- and long-term strategies that need to be implemented to address the rapidly changing skill requirements for ICT jobs and the need for better data to measure the IT workforce.

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  • 20-March-2002

    English, , 347kb

    Trends in IP Technology (STI Digital Economy Paper 60)

    The impact of the Internet Protocol (IP) on telephony is anticipated to replace traditional voice services with integrated voice and IP-based applications.

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  • 14-March-2002

    English, , 128kb

    Cybersquatting : The OECD's experience and the problems it illustrates with registrar (STI Digital Economy Paper 59)

    This report summarises the problem recently met by the OECD with regard to the cybersquatting of the ocde.org domain name, and identifies the general policy issues arising from this experience.

  • 13-March-2002

    English, , 731kb

    Internet traffic exchange and the development of end-to-end international telecommunication competition (STI Digital Economy Paper 58)

    Competition is increasing in Internet backbone markets, as a result of liberalisation, and the consequent ability of telecommunication carriers to provide infrastructure and services on an end-to-end basis.

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  • 18-January-2002

    English

    Impact of the Adoption of Advanced ICTs on Firm Performance in the Canadian Manufacturing Sector (STI Working Paper 2002/1)

    This paper investigates the evolution of the industrial structure in the Canadian manufacturing sector and its relationship to technological change.

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  • 29-October-2001

    English, , 386kb

    The Development of Broadband Access in the OECD Countries (STI Digital Economy Paper 56)

    The development of broadband access to the Internet is gaining increasing prominence. This is occurring in fields that go well beyond communications policy.

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