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This 1999 report aims at helping to develop a common understanding of the use of contractual solutions in the context of B2B and B2C transborder data flows.
This document addresses the extent to which existing legal provisions in OECD countries impact recourse to alternative dispute resolution (ADR) in relation to disputes arising out of business-to-consumer electronic commerce.
This paper argues that government policies should continue to emphasise the role of competition in stimulating broadband development and diffusion, and should avoid direct intervention in the broadband market, which risks distorting market mechanisms.
Consumer protections for payment cardholders play an important role in developing trust in B2C e-commerce. This report examines the protections currently available in OECD countries.
Shopping online opens up a world of opportunity, convenience, choice, competitive prices and information. What will happen if something goes wrong with your purchase? What if you don't get the products you ordered? What can you do?
English, , 824kb
Competition is increasing in Internet backbone markets, as a result of liberalisation, and the consequent ability of telecommunication carriers to provide infrastructure and services on an end-to-end basis.
This set of best practice examples provides additional practical guidance to governments, businesses and consumers on several aspects of the 1999 Guidelines.
This study discusses the short- and long-term strategies that need to be implemented to address the rapidly changing skill requirements for ICT jobs and the need for better data to measure the IT workforce.
English, , 347kb
The impact of the Internet Protocol (IP) on telephony is anticipated to replace traditional voice services with integrated voice and IP-based applications.
English, , 128kb
This report summarises the problem recently met by the OECD with regard to the cybersquatting of the ocde.org domain name, and identifies the general policy issues arising from this experience.