Reports


  • 12-October-2009

    English

    Rethinking e-Government Services: User-centred Approaches

    This report boradly describes the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and ways of improving them.

  • 11-August-2009

    English

    OECD Communications Outlook 2009

    The Communications Outlook provides an extensive range of indicators for the development of different communications networks and compares performance indicators such as revenue, investment, employment and prices for service throughout the OECD area.

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  • 31-July-2009

    English

    Improving Measurement of Links between ICT and Environmental Outcomes

    This report explores available statistics and data from official statistical sources and from product life cycle studies, suggests a conceptual framework for the statistical field “ICT and the environment” and makes recommendations on how to improve statistical collection.

  • 27-July-2009

    English

    Piracy of Digital Content

    This book studies the infringement of copyrighted content (such as music, films, software, broadcasting, books, etc.) where the end product does not involve the use of hard media, such as CDs and DVDs.

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  • 8-June-2009

    English, , 500kb

    Investing in Innovation for Long-Term Growth

    The OECD is developing a strategic response to the crisis focusing on two priority areas: finance, competition and governance; and restoring long-term growth.

  • 6-May-2009

    English, , 336kb

    Universal Access Funds with Minimum-Subsidy Auctions

    This report discusses ways of extending telecommunication infrastructure services to the rural poor in developing countries.

  • 25-March-2009

    English

  • 6-March-2009

    English

    Promoting Consumer Education: Trends, Policies and Good Practices

    This publication examines the approaches that governments use to promote consumer education in OECD and some non-OECD countries, highlighting the policies and measures that have been particularly effective.

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  • 3-March-2009

    English

  • 19-January-2009

    English

    Making Life Easy for Citizens and Businesses in Portugal: Administrative Simplification and e-Government

    This report, the first OECD study to analyse the successes and challenges of both administrative simplification and e-government in a national context, analyses Portugal's simplication programme, assesses its implications for the public sector and service delivery, and makes proposals for action

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