This report examines whether the goal of reducing administrative burdens is sufficient in itself for e-government to transform public administrations, and ways governmental cross-level partnerships to deliver ICT-enabled services may simplify the relationship with citizens and businesses.
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The definition (classification) of ICT services in this document is part of a set of related definitions that also includes one for the ICT sector and another for ICT goods. Together these definitions are meant to support the production of a variety of ICT statistics.
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This document reflects the OECD agreement on the list of economic activities (industries) for the information economy (ICT sector and Content and media sector definitions) based on the UN International Standard Industrial Classification of all Economic Activities (ISIC Rev. 4).
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This paper aims to provide a general overview of country code top-level domains (ccTLDs) across the OECD area as well as in other areas that are experiencing high growth in the use of ccTLDs
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Mexico faces structural challenges and ICT can help improve economic performance and increase competitiveness.
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This report was prepared as an input by the OECD to the United Nations Working Group on Internet Governance (WGIG).
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This paper presents a revision of the 2002 OECD model survey on ICT use by households and individuals.
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This paper presents a revised OECD model survey on information and communication technology (ICT) use by businesses.
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Trust among the users of ICT networks is an increasing priority for business, industry and governments. This report reviews data available from official, semi-official and private sources which can assist in informing developments and progress in this area.
This report looks at new thinking and practice in OECD countries in five different areas of e-government: user-focused e-government, multi-channel service delivery, approaches to common business processes, the business case for e-government, and e-goverment co-ordination.