The markets for goods and services have undergone significant changes over the past 20 years. Regulatory reform, global markets, new technologies and growth in the role of services in economic activity have driven the changes which, in many instances, have provided significant benefits to consumers. Relatively little attention has been paid to the challenges these developments have posed for consumers. More choice and more complexity in many markets have made it increasingly difficult for them to compare and assess the value of products and services. The challenges for consumers have raised similar challenges for the government authorities responsible for protecting them from unfair commercial practices and fraud.
This book examines how markets have evolved and provides insights for improved consumer policy making. It explores, for the first time, how what we have learned through the study of behavioural economics is changing the way policy makers are addressing problems.
This report reviews the types of information being collected on consumer product safety and the ways that the information is shared with stakeholders and across jurisdictions.
Denmark is at the forefront of efforts made by countries around the world to provide and use e-government services; and e-government in Denmark is clearly positioned to foster a more efficient and effective public sector and to provide services that are more responsive to the users’ needs.
The OECD Factbook is the best-selling, innovative title from the OECD. It provides a global overview of today’s major economic, social and environmental indicators, presenting them clearly and concisely, and in a range of user-friendly formats.
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Governments are today looking at how to capitalise on their many years of e-government investments, and how to use infrastructures and e-government services already in place to drive through necessary changes in their public sectors ....
Information communication technologies (ICTs) are crucial to reducing poverty, improving access to health and education services and creating new sources of income and employment for the poor. Being able to access and use ICTs has become a major factor in driving competitiveness, economic growth and social development. In the last decade, ICTs, particularly mobile phones, have also opened up new channels for the free flow of ideas and opinions, thereby promoting democracy and human rights.
The OECD and infoDev joined forces at a workshop on 10-11 September 2009 to examine some of the main challenges in reducing the discrepancies in access to ICTs and use of ICTs between developing countries. The workshop discussed best practices for more coherent and collaborative approaches in support of poverty reduction and meeting the Millennium Development Goals.
There is much work to be done on improving policy coherence and there is a need to engage more actively with partner countries. Making the most of ICTs requires that they are seen as part of innovation for development, rather than just another development tool.
This publication examines access to ICTs, as a precondition to their use; broadband Internet access and governments' role in making it available; developments in mobile payments; ICT security issues; ICTs for improving environmental performance; and the relative priority of ICTs in education.
For more information
The OECD/infoDev workshop on ICTs for Development: www.oecd.org/ICT/4D
OECD work on Policy Coherence for Development: www.oecd.org/development/policycoherence
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Bibliography of Existing ICCP Work on Broadband Development
The STI Scoreboard illustrates and analyses a wide set of indicators of science, technology, globalisation and industrial performance in OECD and major non-OECD countries. It includes the latest figures for R&D, foreign direct investment, risk capital and technology-related trade.
Plan Avanza is an initiative of the Spanish Government to place Spain in a leading position within the Information and Knowledge Society. As part of its review, the OECD and the Government of Spain hosted an international workshop with policy experts to discuss the preliminary finding
This book throws a spotlight on innovation across the software universe, setting out key issues and highlighting policy perspectives. It spans research and development, invention, production, distribution and use of software in the market.