Resolving E-commerce Disputes Online: Asking the Right Questions about ADR (STI Digital Economy Paper 63)

Shopping online opens up a world of opportunity, convenience, choice, competitive prices and information. What will happen if something goes wrong with your purchase? What if you don't get the products you ordered? What can you do?

L'échange de trafic Internet et le développement de la concurrence (STI Digital Economy Paper 62)

Competition is increasing in Internet backbone markets, as a result of liberalisation, and the consequent ability of telecommunication carriers to provide infrastructure and services on an end-to-end basis.

Best Practice Examples under the OECD Guidelines on Consumer Protection in the Context of Electronic Commerce (STI Digital Economy Paper 61)

This set of best practice examples provides additional practical guidance to governments, businesses and consumers on several aspects of the 1999 Guidelines.

2nd Broadband Workshop, 4-5 June 2002, Seoul, Korea

A second Broadband Workshop was held in Seoul, Korea on 4-5 June 2002 in conjunction with the OECD Working Party on the Information Economy, the OECD Working Party on Telecommunication and Information Services Policy and the Korean Ministry o...

ICT Skills and Employment (STI Working Paper 2002/10)

This study discusses the short- and long-term strategies that need to be implemented to address the rapidly changing skill requirements for ICT jobs and the need for better data to measure the IT workforce.

Seminar on E-Government: Vision, Responsiveness, Measurement, 11-12 March 2002

This seminar, the first in a series of three under the OECD E-Government Project, brought together government officials with responsibility for the development, implementation and co-ordination of e-government initiatives, private sector experts and NGOs.

Trends in IP Technology (STI Digital Economy Paper 60)

The impact of the Internet Protocol (IP) on telephony is anticipated to replace traditional voice services with integrated voice and IP-based applications.

Cybersquatting : The OECD's experience and the problems it illustrates with registrar (STI Digital Economy Paper 59)

This report summarises the problem recently met by the OECD with regard to the cybersquatting of the ocde.org domain name, and identifies the general policy issues arising from this experience.

Related Documents

• Cybersquatting: Letter from Secretary General of the OECD to ICANN

Internet traffic exchange and the development of end-to-end international telecommunication competition (STI Digital Economy Paper 58)

Competition is increasing in Internet backbone markets, as a result of liberalisation, and the consequent ability of telecommunication carriers to provide infrastructure and services on an end-to-end basis.

Butler's presentation