OECD Workshop on Consumer Dispute Resolution and Redress in the Global Marketplace: Background Report

The report aims to identify the elements of effective domestic frameworks for consumer dispute resolution and redress, examine how they can better address cross-border cases, and consider how increased international cooperation could improve the effectiveness of judicial remedies across-borders.

Potential offshoring of ICT-intensive using occupations

Services are increasingly tradable, mainly as a result of rapid technological advances, in particular in information and communication technologies, and continuing liberalisation of trade in services.

Status and Overview of Official ICT Indicators for China (STI Working Paper 2005/4)

This paper examines the state of official ICT statistics in China and tries to assess ICT development in China from the information currently available.

Regulatory Reform as a Tool for Bridging the Digital Divide (STI Digital Economy Paper 90)

This paper examines one narrow aspect of the digital divide, the effects of regulatory reform on telecommunication networks. While regulatory reform is only one part of the global digital divide problem, it can play a key role in helping telecommunication markets bridge some of the gaps.

Policy Brief: Public Sector Modernisation: Open Government

Governments are under increasing pressure to open up to public scrutiny, to be more accessible to the people who elected them and more responsive to their demands and needs.

Next generation network development in OECD countries (STI Digital Economy Paper 89)

Over the last several years, a number of the major network operators have put in place network upgrade plans to implement next generation networks (NGN).

ICT Diffusion to Business: National Peer Reviews

These reports review the status of ICT diffusion to business in individual countries and describe current and earlier policies aimed at ICT uptake in firms in Austria, the Netherlands, Denmark, Finland, Italy, Korea, Norway and Switzerland.

ICT, E-Business and SMEs (STI Digital Economy Paper 88)

The main policy directions derived from the analysis are to foster appropriate business environments for e-business and ICT uptake, and target programmes to overcome market failures to the extent that they are needed in particular areas.

ICT Skills and Employment (STI Digital Economy Paper 87)

This report, part of the 2004 OECD IT Outlook, is the first in a series looking at the distribution of ICT skilled employment in the economy, various ways in which ICT skills needs can be satisfied, and the role of ICT-skilled employment in international services sourcing, or offshoring.

Related Documents

• OECD Information Technology Outlook 2004

ICT, E-business and Small and Medium Enterprises (STI Digital Economy Paper 86)

Information and communication technology (ICT) connectivity (PCs and Internet) is very widespread in businesses of all sizes.