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This report covers the four issues most often raised by consumer contracts: misrepresentation; the seller's duty to supply information to the consumer; suitability, or "know your customer" rules; and protection against unsolicited offers and pressure sales tactics.
This report examines whether the goal of reducing administrative burdens is sufficient in itself for e-government to transform public administrations, and ways governmental cross-level partnerships to deliver ICT-enabled services may simplify the relationship with citizens and businesses.
OECD governments have agreed on a new framework for co-operation in the enforcement of privacy laws as cross-border data flows have elevated privacy risks for individuals and highlighted the need for better co-operation among the authorities charged with providing them protection.
This paper analyses developments in IT and ICT-enabled services offshoring to China and the potential for further growth.
The 2006 OECD study offers an analysis of the CII security policies in four countries: Canada, Korea, the United Kingdom, and the United States - with a focus on the drivers for and challenges to their development.
This paper shows ICT and ICT-related employment, ICT-related education and training, and ICT access and use by gender.
This paper provides an overview of the evolution towards fixed-mobile convergence (FMC) and of some related regulatory and policy issues such as numbering and interconnection.
English, , 290kb
The definition (classification) of ICT services in this document is part of a set of related definitions that also includes one for the ICT sector and another for ICT goods. Together these definitions are meant to support the production of a variety of ICT statistics.
English, , 236kb
This document reflects the OECD agreement on the list of economic activities (industries) for the information economy (ICT sector and Content and media sector definitions) based on the UN International Standard Industrial Classification of all Economic Activities (ISIC Rev. 4).
OECD Information and Communication Policy News - February 2007Information on meetings, reports and statistics