Publications & Documents


  • 2-November-2010

    English

    Good Governance for Digital Policies: How to Get the Most Out of ICT: The Case of Spain's Plan Avanza

    Plan Avanza, Spain’s national Information Society strategy, has helped it into the knowledge economy. This book identifies areas on which Spain should continue work.

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  • 25-October-2010

    English

  • 12-October-2010

    English

    E-Leaders are at the core of public sector reforms for cash-strapped governments, says OECD

    The OECD convened the 2010 E-Leaders Meeting on 11-12 October in Brussels, Belgium as part of continuing efforts to help member countries plan and implement their e-government strategies.

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  • 13-September-2010

    English, , 490kb

    Workshop Summary "The Role of Internet Intermediaries in Advancing Public Policy Objectives"

    This document provides a summary of the workshop on "The Economic and Social Role of Internet Intermedia

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  • 26-July-2010

    English, , 288kb

    Cloud computing for leaner and greener IT infrastructures in governments (and businesses)

    Description of the workshop on “Cloud computing for leaner and greener IT infrastructures in governments (and businesses)”

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  • 21-July-2010

    English

    IGF Workshop on "The Role of Internet Intermediaries in Advancing Public Policy Objectives"

    Internet Governance Forum workshop on the role of Internet intermediaries in advancing public policy objectives

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  • 21-July-2010

    English

    IGF Workshop on "How to measure communication and media in digital converging era"

    Internet Governance Forum workshop on How to measure communication and media in digital converging era

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  • 12-July-2010

    English

    Good Governance for Digital Policies: How to Get the Most Out of ICT – the Case of Spain’s Plan Avanza

    Plan Avanza has created a large-scale information society agenda addressing the need for international and inter-regional convergence in ICT access and use, and greater integration of citizens, businesses and the public administration into the information society.

  • 9-July-2010

    English

    Consumer Policy Toolkit

    The markets for goods and services have undergone significant changes over the past 20 years. Regulatory reform, global markets, new technologies and growth in the role of services in economic activity have driven the changes which, in many instances, have provided significant benefits to consumers. Relatively little attention has been paid to the challenges these developments have posed for consumers. More choice and more complexity in many markets have made it increasingly difficult for them to compare and assess the value of products and services. The challenges for consumers have raised similar challenges for the government authorities responsible for protecting them from unfair commercial practices and fraud.

    This book examines how markets have evolved and provides insights for improved consumer policy making. It explores, for the first time, how what we have learned through the study of behavioural economics is changing the way policy makers are addressing problems.

  • 7-July-2010

    English

    Promoting consumer interest

    The OECD Committee on Consumer Policy guides its Member economies in the development of policies aimed at promoting consumer interest.

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