Publications & Documents


  • 21-July-2010

    English

    IGF Workshop on "The Role of Internet Intermediaries in Advancing Public Policy Objectives"

    Internet Governance Forum workshop on the role of Internet intermediaries in advancing public policy objectives

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  • 21-July-2010

    English

    IGF Workshop on "How to measure communication and media in digital converging era"

    Internet Governance Forum workshop on How to measure communication and media in digital converging era

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  • 12-July-2010

    English

    Good Governance for Digital Policies: How to Get the Most Out of ICT – the Case of Spain’s Plan Avanza

    Plan Avanza has created a large-scale information society agenda addressing the need for international and inter-regional convergence in ICT access and use, and greater integration of citizens, businesses and the public administration into the information society.

  • 9-July-2010

    English

    Consumer Policy Toolkit

    The markets for goods and services have undergone significant changes over the past 20 years. Regulatory reform, global markets, new technologies and growth in the role of services in economic activity have driven the changes which, in many instances, have provided significant benefits to consumers. Relatively little attention has been paid to the challenges these developments have posed for consumers. More choice and more complexity in many markets have made it increasingly difficult for them to compare and assess the value of products and services. The challenges for consumers have raised similar challenges for the government authorities responsible for protecting them from unfair commercial practices and fraud.

    This book examines how markets have evolved and provides insights for improved consumer policy making. It explores, for the first time, how what we have learned through the study of behavioural economics is changing the way policy makers are addressing problems.

  • 7-July-2010

    English

    Promoting consumer interest

    The OECD Committee on Consumer Policy guides its Member economies in the development of policies aimed at promoting consumer interest.

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  • 1-July-2010

    English

    Enhancing Information Sharing on Consumer Product Safety

    This report reviews the types of information being collected on consumer product safety and the ways that the information is shared with stakeholders and across jurisdictions.

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  • 30-June-2010

    English

    ICT Sector in India: Performance, Growth and Key Challenges (OECD Digital Economy Paper 174)

    This report provides an overview of the recent performance and growth of the Indian ICT sector and related policies, focussing both on the software and hardware segments, and discusses the short- and longer-term outlook.

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  • 24-June-2010

    English, , 48kb

    Summary of action points on product safety

    This is a summary of ten action points that will be undertaken by the OECD Working Party on Consumer Product Safety.

  • 23-June-2010

    English

    Geographically Segmented Regulation for Telecommunications (OECD Digital Economy Paper 173)

    The aim of this paper is to appraise the case for, and developments in, the use of sub-national geographically segmented regulation for fixed telecommunications networks.

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  • 21-June-2010

    English, , 681kb

    Michael Busch's position paper

    Other position papers Michael Busch, Directorate-General for Information Society and Media, European Commission

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