Publications & Documents


  • 28-May-2018

    English

    OECD Week

    OECD Week 2018 will take place at OECD Paris Headquarters from 28 May to 1 June, including the OECD Forum, the OECD Ministerial Council Meeting (MCM), BIAC and TUAC's annual General Assemblies, together with a G20/OECD trade conference, a B20 seminar, an informal Ministerial of Trade Ministers, and the International Economic Forum on Latin America and the Caribbean.

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  • 21-May-2018

    English

    Digital Government Review of Colombia - Towards a Citizen-Driven Public Sector

    This review analyses the shift from e-government to digital government in Colombia. It looks at the governance framework for digital government, the use of digital platforms and open data to engage and collaborate with citizens, conditions for a data-driven public sector, and policy coherence in a context of significant regional disparities. It provides concrete policy recommendations on how digital technologies and data can be harnessed for citizen-driven policy making and public service delivery.
  • 15-May-2018

    English, PDF, 2,343kb

    Toolkit for protecting digital consumers

    Despite the benefits and convenience of e-commerce, the ease and speed with which consumers can engage in online transactions – at anytime, anywhere, and in particular across borders – may create situations that are unfamiliar to them and put their interests at risk. This toolkit provides a set of principles and practices for protecting digital consumers and enhancing trust in e-commerce.

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  • 2-May-2018

    English

    Open Government Data in Mexico - The Way Forward

    This report analyses the progresses made by Mexico in implementing the recommendations of the OECD 2016 Open Government Data Review. It identifies areas for further improvement and proposes a set of policy recommendations in areas such as institutional governance, strategic leadership, policy ownership, monitoring and reporting, and digital skills. The report underscores how open data policy can contribute to government priorities such as anti-corruption and social inclusion, and government’s crucial role in creating the conditions and opportunities for innovation and collaboration. It also underlines the role that actors from the private and third-sector, journalists and the academia play in ensuring policy continuity and sustainability.
  • 26-April-2018

    English

    Mark-ups in the digital era

    This analysis examines dynamics of estimated firm mark-ups across 26 countries over 14 years. Price mark-ups are linked to measures of digital intensity of sectors in order to ascertain whether differences in exposure to digitalisation are related to differences in mark-ups across industries, and how this relationship has changed over time.

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  • 23-April-2018

    English

    Which skills for the digital era? Returns to skills analysis

    This study sheds light on the extent to which different types of employee skills are rewarded as industries go digital in an analysis of 31 countries.

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  • 12-April-2018

    English

    Improving online disclosures with behavioural insights: Towards better outcomes for consumers

    Many countries have specific information disclosure requirements that businesses have to meet both online and off to allow consumers to make informed decisions. While the role of information disclosure policies is clear, findings from behavioural insights raise questions about the usefulness of certain forms of information disclosure. This report looks at these concerns and subsequent policy implications.

  • 5-April-2018

    English

    Consumer policy and the smart home

    Connected devices and appliances offer added convenience but also bring potential risks such as data privacy and cybersecurity threats, limitations on interoperability, complex supply chains and liability regimes, and product safety. Developing effective responses to the consumer protection issues that arise from the "smart home" will be an ongoing challenge.

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  • 29-March-2018

    English

    Consumer product safety in the Internet of Things

    There is an argument that the IoT brings new challenges for product safety and that regulatory regimes will need to be adapted. However, others argue that although the products are new, the issues are not necessarily novel and existing regulations are sufficient. This report highlights some key issues that confront product safety policy makers in this important area.

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  • 28-March-2018

    English

    Consumer protection enforcement in a global digital marketplace

    This report examines information on consumer protection enforcement authorities of OECD member and non-member countries, especially on the ability of these authorities to co-operate across borders. It is based on questionnaire responses from 31 countries, supplemented by additional research.

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