Latest Documents

  • 30-January-2013


    Summary of the OECD Workshop on Product Risk Assessment

    This April 2012 workshop provided a forum for critically evaluating the different risk assessment practices being used in various jurisdictions while gathering the views of stakeholders from governments, businesses, consumers and academia.

    Related Documents
  • 23-November-2012

    English, PDF, 157kb

    Committee on Consumer Policy (CCP) brochure

    An overview of the work of the OECD Committee on Consumer Policy.

    Related Documents
  • 17-August-2012


    Report on Consumer Protection in Online and Mobile Payments

    An examination of payments issues is taking place in the context of the review of the OECD’s 1999 guidelines on e-commerce. This report looks at what might need to be amplified or revised to enhance consumer trust and adoption of new and emerging online and mobile payment mechanisms. It reflects contributions made by national delegations, business and civil society.

  • 23-April-2012


    OECD Workshop on Consumer Protection and Empowerment in the Purchase of Digital Content

    This workshop explored emerging consumer-related issues with governments, civil society, businesses, and academia.

    Related Documents
  • 9-July-2010


    Consumer Policy Toolkit

    The markets for goods and services have undergone significant changes over the past 20 years. Regulatory reform, global markets, new technologies and growth in the role of services in economic activity have driven the changes which, in many instances, have provided significant benefits to consumers. Relatively little attention has been paid to the challenges these developments have posed for consumers. More choice and more complexity in many markets have made it increasingly difficult for them to compare and assess the value of products and services. The challenges for consumers have raised similar challenges for the government authorities responsible for protecting them from unfair commercial practices and fraud.This book examines how markets have evolved and provides insights for improved consumer policy making. It explores, for the first time, how what we have learned through the study of behavioural economics is changing the way policy makers are addressing problems.
  • 7-July-2010


    Promoting consumer interest

    The OECD Committee on Consumer Policy guides its Member economies in the development of policies aimed at promoting consumer interest.

    Related Documents
  • 1-July-2010


    Enhancing Information Sharing on Consumer Product Safety

    This report reviews the types of information being collected on consumer product safety and the ways that the information is shared with stakeholders and across jurisdictions.

    Related Documents
  • 24-June-2010

    English, , 48kb

    Summary of action points on product safety

    This is a summary of ten action points that will be undertaken by the OECD Working Party on Consumer Product Safety.

  • 8-December-2009


    OECD Conference on Empowering E-Consumers

    The OECD Conference on Empowering E-Consumers: Strengthening Consumer Protection in the Internet Economy will be hosted by the US Federal Trade Commission in Washington, DC on 8-10 December 2009.

    Related Documents
  • 24-November-2009

    English, , 229kb

    Toolit letter to policy makers

    This is a letter of the Chairman of the OECD Committee on Consumer Policy on the publication 'Consumer Policy Toolkit '.

    Related Documents
  • << < 1 | 2 | 3 | 4 | 5 | 6 | 7 > >>