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This toolkit provides advice for consumer authorities on how to assess areas where markets may be failing consumers and how best to address the problems consumers may face.
The OECD Committee on Consumer Policy guides its Member economies in the development of policies aimed at promoting consumer interest.
A new OECD Working Party on Consumer Product Safety is aimed at strengthening information sharing on unsafe products. This press release provides further details on this work.
This report reviews the types of information being collected on consumer product safety and the ways that the information is shared with stakeholders and across jurisdictions.
English, , 48kb
This is a summary of ten action points that will be undertaken by the OECD Working Party on Consumer Product Safety.
Held on 15-16 April 2010, this workshop aimed to examine the effectiveness of environmental claims and provided a forum for experts to exchange views and experiences.
To celebrate World Consumer Rights Day today, the International Consumer Protection Enforcement Network has launched a website to deliver better consumer protection world-wide.
The OECD Conference on Empowering E-Consumers: Strengthening Consumer Protection in the Internet Economy will be hosted by the US Federal Trade Commission in Washington, DC on 8-10 December 2009.
English, , 229kb
This is a letter of the Chairman of the OECD Committee on Consumer Policy on the publication 'Consumer Policy Toolkit '.
English, , 295kb
Governments, working together with consumer organisations, teachers’ and parents’ associations and other civil society groups, should do more to promote consumer education. The aim should be to help consumers develop critical thinking and raise awareness, according to new policy recommendations (“Consumer Education: Policy recommendations of the OECD’s Committee on Consumer Education”) recently endorsed by the OECD’s Committee on