By Date


  • 15-May-2018

    English, PDF, 2,343kb

    Toolkit for protecting digital consumers

    Despite the benefits and convenience of e-commerce, the ease and speed with which consumers can engage in online transactions – at anytime, anywhere, and in particular across borders – may create situations that are unfamiliar to them and put their interests at risk. This toolkit provides a set of principles and practices for protecting digital consumers and enhancing trust in e-commerce.

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  • 23-April-2018

    English

    Which skills for the digital era? Returns to skills analysis

    This study sheds light on the extent to which different types of employee skills are rewarded as industries go digital in an analysis of 31 countries.

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  • 12-April-2018

    English

    Improving online disclosures with behavioural insights: Towards better outcomes for consumers

    Many countries have specific information disclosure requirements that businesses have to meet both online and off to allow consumers to make informed decisions. While the role of information disclosure policies is clear, findings from behavioural insights raise questions about the usefulness of certain forms of information disclosure. This report looks at these concerns and subsequent policy implications.

  • 5-April-2018

    English

    Consumer policy and the smart home

    Connected devices and appliances offer added convenience but also bring potential risks such as data privacy and cybersecurity threats, limitations on interoperability, complex supply chains and liability regimes, and product safety. Developing effective responses to the consumer protection issues that arise from the "smart home" will be an ongoing challenge.

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  • 29-March-2018

    English

    Consumer product safety in the Internet of Things

    There is an argument that the IoT brings new challenges for product safety and that regulatory regimes will need to be adapted. However, others argue that although the products are new, the issues are not necessarily novel and existing regulations are sufficient. This report highlights some key issues that confront product safety policy makers in this important area.

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  • 28-March-2018

    English

    Consumer protection enforcement in a global digital marketplace

    This report examines information on consumer protection enforcement authorities of OECD member and non-member countries, especially on the ability of these authorities to co-operate across borders. It is based on questionnaire responses from 31 countries, supplemented by additional research.

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  • 16-March-2018

    English

    Tax Challenges Arising from Digitalisation: More than 110 countries agree to work towards a consensus-based solution

    More than 110 countries and jurisdictions have agreed to review two key concepts of the international tax system, responding to a mandate from the G20 Finance Ministers to work on the implications of digitalisation for taxation.

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  • 14-March-2018

    English, PDF, 4,533kb

    Empowering women in the digital age: Where do we stand?

    New digital tools are empowering, and can serve to support a new source of inclusive global economic growth. Now is the time to take use the digital transformation to ensure it represents a leapfrog opportunity for women and a chance to build a more inclusive digital world. This brochure represents a preliminary effort by the OECD, working with the G20, to broaden the evidence base.

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  • 23-February-2018

    English

    Bridging the rural digital divide

    This paper examines recent policy and technology approaches to bridging the digital divide in rural and remote areas in OECD countries. It also includes a summary of common challenges and good practices to bring improved communication services to individuals and communities in rural and remote regions.

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  • 8-February-2018

    English

    Key ICT Indicators

    These statistical indicators summarise the current state of the ICT sector.

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