This report looks at new thinking and practice in OECD countries in five different areas of e-government: user-focused e-government, multi-channel service delivery, approaches to common business processes, the business case for e-government, and e-goverment co-ordination.
This book presents case studies on innovation policy governance in Australia, Austria, Belgium (Flanders), Finland, Greece, Ireland, Japan, Korea, Netherlands, New Zealand, Norway and Sweden. It provides fresh insight into how governments are striving to make innovation policy more coherent.
In order to foster innovation in their countries, governments first need to be able to measure it. But what means do they have at their disposal? The Oslo Manual provides them with the essential methodological guidelines.
Practicing E-Government: A Global Perspective is a book that responds to e-government's present shortcomings, while exploring a renewed understanding of e-government's visions and responsiveness.
Governance is the next issue the People’s Republic of China needs to tackle. This report shows how governance impacts on public action by looking at different policy sectors, takes stock of the progress made in public management and public finance, and explores policy options for the future.
This report offers strategic guidance for policy makers and government officials responsible for commissioning and using evaluations of public engagement. It provides an indication of the key issues for consideration and offers concrete examples drawn from current practice in 8 OECD countries.
This report looks at the progress made to date and the remaining challenges the Norwegian government, long active in using information and technology to improve the quality of public services and modernise government, faces in implementing e-government.
Its e-government strategy has helped Mexico position itself among the top performers of onlines services. This report analyses and assesses remaining challenges and provides a set of proposals for action to deal with the most actual and pressing questions of e-government.
Stimulating innovation is key to achieving sustainable economic growth, although recently prevailing practices and institutions of innovation governance have come under pressure. This publication examines the sources of these pressures, and provides lessons on how governance practices can adapt.
Major education reforms are under way around the world in response to the demands of making lifelong learning opportunities available to all. The 2004 edition also includes a summary of recent major education policy changes across a wide range of fields in OECD countries.