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This study shows how knowledge-intensive services activities (KISAs) contribute to the acquisition and growth capabilities of firms and public sector organisations.
There is a growing awareness that one-size-fits-all approaches to school knowledge and organisation are ill-adapted both to individuals’ needs and to the knowledge society at large. To move beyond uniform, mass provision can be described as “personalisation” of education and of public services more widely. The significance of this shift is described by leading expert Professor David Hopkins in his introduction to this volume:
As a follow-up to recommendations from the two reviews on China which had an important impact on legislation and policy development in the sector, the OECD is aiming to strengthen the research on tertiary education
With case studies on Austria, Belgium (Flanders), Finland, Greece, Ireland, the Netherlands, Norway and Sweden, this book illustrates mechanisms and practices for better governance co-ordination and integration across policy areas.
This report looks at new thinking and practice in OECD countries in five different areas of e-government: user-focused e-government, multi-channel service delivery, approaches to common business processes, the business case for e-government, and e-goverment co-ordination.
This book presents case studies on innovation policy governance in Australia, Austria, Belgium (Flanders), Finland, Greece, Ireland, Japan, Korea, Netherlands, New Zealand, Norway and Sweden. It provides fresh insight into how governments are striving to make innovation policy more coherent.
In order to foster innovation in their countries, governments first need to be able to measure it. But what means do they have at their disposal? The Oslo Manual provides them with the essential methodological guidelines.
Practicing E-Government: A Global Perspective is a book that responds to e-government's present shortcomings, while exploring a renewed understanding of e-government's visions and responsiveness.
Governance is the next issue the People’s Republic of China needs to tackle. This report shows how governance impacts on public action by looking at different policy sectors, takes stock of the progress made in public management and public finance, and explores policy options for the future.
This report offers strategic guidance for policy makers and government officials responsible for commissioning and using evaluations of public engagement. It provides an indication of the key issues for consideration and offers concrete examples drawn from current practice in 8 OECD countries.