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This report looks at new thinking and practice in OECD countries in five different areas of e-government: user-focused e-government, multi-channel service delivery, approaches to common business processes, the business case for e-government, and e-goverment co-ordination.
21-October-2005
Ukrainian, , 739kb
Реальні механізми управління мають одну річ, характерну для всіх країн ОЕСР — це державна служба. Іншими словами, йдеться про централізовану бюрократичну структуру, яка складається з людей, що працюють у міністерствах та інших державних установах з метою реалізації планів уряду. Поширеною є думка, що державна служба відрізняється від інших видів праці, отже, потребує спе' ціальної системи найму.Державна служба традиційно пропонувала
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Practicing E-Government: A Global Perspective is a book that responds to e-government's present shortcomings, while exploring a renewed understanding of e-government's visions and responsiveness.
12-September-2005
English
Governance is the next issue the People’s Republic of China needs to tackle. This report shows how governance impacts on public action by looking at different policy sectors, takes stock of the progress made in public management and public finance, and explores policy options for the future.
Related Documents
This report offers strategic guidance for policy makers and government officials responsible for commissioning and using evaluations of public engagement. It provides an indication of the key issues for consideration and offers concrete examples drawn from current practice in 8 OECD countries.
This report looks at the progress made to date and the remaining challenges the Norwegian government, long active in using information and technology to improve the quality of public services and modernise government, faces in implementing e-government.
Its e-government strategy has helped Mexico position itself among the top performers of onlines services. This report analyses and assesses remaining challenges and provides a set of proposals for action to deal with the most actual and pressing questions of e-government.
16-February-2005
English, , 112kb
Governments are under increasing pressure to open up to public scrutiny, to be more accessible to the people who elected them and more responsive to their demands and needs.
Using a common analytical framework developed by the OECD's E-Government Project, this report is the first in a series of national e-government reviews that will look at ICT use in government and its implementation challenges and governance implications.
Related Documents
Please see here for a list of OECD publications on regional development.
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