Publications & Documents


  • 28-May-2004

    English, , 239kb

    Resolving E-Commerce Disputes On-Line: Doing the Right Thing about Consumer Complaints and Business Disputes. Frequently Asked Questions for Small and Medium-sized Enterprises (SMEs)

    This handbook presents two educational instruments specifically aimed at SMEs for resolving e-commerce disputes online (business-to-consumer and business-to-business), alternative dispute resolution (ADR) being an issue of growing interest to SMEs.

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  • 21-May-2004

    English, , 300kb

    2nd OECD Conference of Ministers responsible for SMEs: Executive Summary of the Background Reports

    This publication provides executive summaries of the background reports for the 2nd OECD Conference of Ministers responsible for SMEs, on the theme of "Promoting Entrepreneurship and Innovative SMEs in a Global Economy: Towards a More Responsible and Inclusive Globalisation"

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  • 19-May-2004

    English, Excel, 205kb

    2004/1 - Relationships between International Investment Agreements

    International, bilateral and regional agreements have proliferated in the last ten to twenty years and new ones are still being negotiated. This study seeks to increase the level of understanding of the relationships between international investment disciplines...

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  • 19-May-2004

    English

    OECD–Ukraine Forum for Investment: Legal Landscape for Doing Business in Ukraine

    The primary purpose of this meeting was to better assess the current situation and needs of the legal landscape with regard to business, identify priorities in the field of investment and private sector development, both domestic and foreign, and to gather experiences from various stakeholders in order to develop a set of recommendations on how to further improve the business climate in the Ukraine.

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  • 3-May-2004

    English, , 34kb

    Conducting Business with Integrity in Weak Governance Zones

    This paper provides an outline of a project which will study the activities of multinational enterprises in weak governance zones, focusing on the Democratic Republic of the Congo as a case study.

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  • 21-April-2004

    English

    Multinationals and U.S. Productivity Leadership: Evidence from Great Britain (STI Working Paper 2004/5)

    This paper is a study of the productivity of plants owned by US firms located in the UK.

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  • 22-March-2004

    English

    An Emerging Knowledge-Based Economy in China? Indicators from OECD Databases (STI Working Paper 2004/4)

    This paper shows that China is catching up rapidly with other dynamic Asian economies and the Triad economies on a score of indicators relating to the knowledge-based economy. Report produced with the support of the OECD Centre for Co-operation with Non-Members (CCNM).

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  • 18-March-2004

    English

    Business Dynamics, Regulation and Performance (STI Working Paper 2004/3)

    Building on an earlier study of patterns on firm entry, exit growth and survival (DSTI Working Paper 2004/1), this paper takes a closer look at the role of policies and institutions for firm entry and survival and at the link between new firm creation and economic performance.

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  • 17-March-2004

    English

    The Economic Impact of ICT: Measurement, Evidence and Implications

    How precisely does ICT affect economic growth and the efficiency of firms? How well can these impacts be measured? And under which conditions do the impacts of ICT emerge?

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  • 11-March-2004

    English

    Business Dynamics in Europe (STI Working Paper 2004/1)

    This study presents evidence on firm entry and exit, growth and survival derived with new data from Eurostat, covering nine European Union member countries.

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