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15 June 2009 - OECD Conference Centre, Paris, France
Every year, in conjunction with the Annual Meeting for National Contact Points , the OECD holds a roundtable on corporate responsibility addressing emerging issues and new developments. This year’s event took place in the midst of a global reflection on the foundations of the international economic system and the role that enterprises and other actors could play in restoring the world economy and gearing it towards a sustainable path.
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The OECD Guidelines are the sole public corporate responsibility instrument to define, in its Chapter VII, what constitutes responsible business conduct towards consumers. But it is also one of its less known or utilised chapters. It is common knowledge that the interests of corporations and consumers are closely linked and that they are both important actors in international markets. They have also in recent years become more conscious of the challenge of achieving sustainable development.
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The 2009 roundtable thus focused on the responsibilities of multinational companies toward consumers and how consumers can encourage multinational enterprises to live up to the recommendations of the OECD Guidelines. Its main objectives were to:
- assess the recent evolution of consumer concerns and their impact on business conduct worldwide
- determine how multinational enterprises integrate consumers’ interests into their operations and how they encourage consumers to act more responsibly towards society with due regard to their particular needs and culture
- discuss the reliability of the information provided to consumers (and their perception) about the health, safety and sustainability about the products they consume
- discuss the pros and cons of different policies and instruments to promote responsible business conduct and raise consumer confidence and the role of the OECD Guidelines
Documentation
Plenary Session One: What consumers expect of responsible business conduct
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Tom Ewart, Managing Director, Research Network on Business Sustainability, Canada
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What sustainability attributes drive consumer behaviour? |
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Michael Kuhndt, Head, UNEP/Wuppertal Institute Collaborating Centre on Sustainable Consumption and Production, Germany
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Sustainable Consumption and Production: What is the evidence of a growing demand for more sustainable products? |
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Nguyen Dinh Tai, Director, Central Institute for Economic Management (CIEM), Vietnam
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Consumer Protection in Vietnam |
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Pradeep S. Mehta, Secretary-General, CUTS International, India
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Consumers’ interest in developed & developing markets: implications for responsible business |
Plenary Session Two: The business response
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Cheryl Hicks, Manager, World Business Council for Sustainable Development
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Sustainable consumption facts and trends - From a business perspective
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Colin Hensley, General Manager, Corporate Affairs & Planning Division, Toyota Motor Europe
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Challenges multinational corporations face in protecting consumers along the supply chain |
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Alison Smith, Associate Director, Procter & Gamble Company
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Delivering consumer delight… |
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Uwe Bergmann, Head, CSR and Sustainability Steering, Henkel
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Offering Consumer-Relevant Solutions and Influencing Consumer Choices |
Parallel Session 1: The supply chain challenge
Parallel Session 2: Energy consumption and climate change: How consumers can make a difference
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Stephen Hine, Head of Responsible Investment Development, (EIRIS)
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The role of consumers and corporates in tackling climate change |
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Céline Kauffmann, Economist, OECD Investment Division
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Business and climate change – An MNE Guidelines perspective |
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Bjarne Pedersen, Director of Operations,
Consumers International
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Consumers and climate change |
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Jürgen Sturm, Secretary-General, European Lamp Companies Federation
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The Supporting Role of Business |
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Michèle Pappalardo, General Commissioner, Grenelle de l’Environnement
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Consommation d’énergie et changement climatique : Comment les consommateurpeuvent-ils faire la différence ? Le rôle de soutien du gouvernement Comment les consommateurs peuvent-ils faire la différence ?
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Parallel Session 3: Protecting and educating consumers in the financial sector
Plenary Session Three: The supporting role of the OECD Guidelines
Organisers
For further information, please contact:
Ms. Marie-France Houde (marie-france.houde@oecd.org)
Ms. Magdalena Olczak-Rancitelli (magdalena.olczak-rancitelli@oecd.org)
Ms. Andria Dodds (andria.dodds@oecd.org)
Further reading
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