Voice

 

  Inclusive growth requires listening to lots of diverse voices in shaping policies 

  • ‌Give a voice to all and create conditions for greater engagement in policy making & service delivery.
  • Improve opportunities to participate in decision making for all groups in society.
  • Integrate gender & broader diversity considerations when reaching out to citizens.
  • Avoid the risk of policy capture by vested interests through transparency & public consultation.

RELATED WORK, REPORTS & PUBLICATIONS

Citizens for innovation and change

  • Governments are looking to citizen input as a source of innovation and change. 
  • New importance on innovative approaches to build a more efficient and effective public sector


Better services together

  • Engaging citizens in the design, production & delivery of services leads to higher user satisfaction
  • Potential for cost reduction. 
  • Some pilot programmes have delivered increased value for money. 
  • Need to investigate any unintended consequences, e.g. costs are shifted onto users & citizens

 

Who's accountable?

  • A shift in power between service providers and users. 
  • Public sector staff seen as advisers rather than producers 
  • Requires change management and developing new knowledge & skills, 
  • Challenges existing organisational values has implications for accountability

 

How is success measured?

  • Successful co-production depends leadership, capacity (technology, peer support) & incentives,
  • Aligning financial incentives can improve efficiency and accountability, 
  • Openness, freedom to experiment, and risk management contribute to successful co-production.
   

REGULATORY POLICY OUTLOOK

Regulatory Policy Outlook 2015‌‌‌‌‌‌

Chapter 3 looks at the generally late engagement of stakeholders in regulation.

TOGETHER FOR BETTER PUBLIC SERVICES

‌‌OECD‌‌ Analysing the partnerships that governments form with citizens to innovate and deliver improved public service outcomes.

THE CALL FOR INNOVATIVE AND OPEN GOVERNMENT

OECD

Report presenting an overview of country initiatives on efficient, effective public services and open and innovative government.

FOCUS ON CITIZENS

OECD

Publication reviews the benefits, limits, costs and risks of open and inclusive policy making based on comparative information from 25 countries.

OPSI

‌‌OECD

The Observatory of Public Sector Innovation (OPSI) provides a collection of innovations to inspire innovators across the world.

 

 

Related Documents