Delivery

 

  Services that promote inclusive growth are delivered when the public sector is as diverse as the communities it serves.

  • Assess the new skill needs that are emerging & take advantage of digitalisation opportunities.
  • Align the civil service around a set of shared values & strengthen capacity for leadership.
  • Better gender balance contributes to more inclusive institutions & better outcomes.
  • Inclusive and diverse institutions contribute to a more inclusive society.

RELATED WORK, REPORTS & PUBLICATIONS

 

GOVERNMENT AND SOCIAL MEDIA USE

  • The OECD has examined how social media is being used to deliver better public services and to create more open policy processes.

  • The analysis is based on a large amount of empirical data, including a survey of OECD governments on policies and objectives in this area.

  • Major challenges are discussed, notably those related to the uncertainty of institutions on how to best leverage social media beyond "corporate" communications. View our work on Social Media

 

OPEN GOVERNMENT DATA

  • Open Government Data is a philosophy- and increasingly a set of policies - that promotes transparency, accountability and value creation by making government data available to all.

  • By making their datasets available, public institutions become more transparent and accountable to citizens.

  • By encouraging the use, reuse and free distribution of datasets, governments promote business creation and innovative, citizen-centric services. View our work on Open Government Data


DIGITAL GOVERNMENT STRATEGIES

  • This OECD Recommendation supports the development and implementation of digital government strategies that bring governments closer to citizens and businesses.

  • It recognises that today’s technology is not only a strategic driver for improving public sector efficiency, but can also support effectiveness of policies and create more open, transparent, innovative, participatory and trustworthy governments. View the Recommendation on Digital Government Strategies

 

BEHAVIOURAL ECONOMICS  

  • Behavioural economics is the study of economic decision making and activity.

  • Understanding this behaviour can help governments and regulators design policies in such a way that citizens make better decisions and actions for themselves. View our work on Behavioural Economics

 

OBSERVATORY OF PUBLIC SECTOR INNOVATION (OPSI)

  • The OECD's Observatory of Public Sector Innovation provides a collection of innovations from across the world to inspire innovators in other countries. View the OPSI website
 

SOCIAL MEDIA USE BY GOVERNMENTS

‌‌OECD‌‌   Checklist of issues to be considered by government institutions with a set of indicators to appraise impacts.

RECOMMENDATION ON DIGITAL STRATEGIES

OECD

 

This Recommendation can enable a fundamental shift from citizen-centric to citizen-driven delivery approaches.

OBSERVATORY OF PUBLIC SECTOR INNOVATION

OECD  

The OPSI provides a collection of innovations from across the world to inspire innovators in other countries.

BEHAVIOURAL INSIGHTS

OECD  

Summary of an international seminar on behavioural insights and new approaches to policy design.

OPEN GOVERNMENT DATA

OECD  

By encouraging the use, reuse and free distribution of datasets, governments promote innovative and citizen-centric services.

 

 

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