Principle 1

Openness, transparency and inclusiveness

Key Issues

 


  • The use of ICT by governments provides the opportunity to foster openness, transparency and inclusiveness
  • Declining trust in government institutions
  • Growing citizens’ expectations in terms of transparency, integrity and accountability
  OECD

Overview

The advent of digital technologies has provided opportunities to enhance government transparency and enabled new and more inclusive ways of engaging with the public.

Expected benefits of ICT-enabled openness and transparency:

  • Good governance
  • Better services and policies
  • More agile, effective and convenient public engagement
  • Greater trust in government
  • Social well-being and inclusive policy outcomes
  • Economic growth

To become more open and transparent, governments are:

  • Updating their legal and regulatory frameworks;
  • Including open standards to support inclusiveness,
  • Reinforcing public records management systems that provide stronger basis for accountability

Governments and societies should be digitally inclusive:

  • Taking steps to address existing divides and improve ICT literacy in the society
  • Increasing all age groups’ comfort and familiarity with using ICT to interact with the Public Sector

Data

OECD

Good practices

australia

Principle 1 - Digital Marketplace

Austria 

Principle 1 - Open Data Portal

canada

Principle 1 - Canada’s Action Plan and its Directive on Open Government

Principle 1 - Website Renewal Initiative

colombia

Principle 1  - Urna de Cristal

finland

Principle 1 - Open Data Programme

Italy

Principle 1 - Digital Identity Public System

Overall - 3 Year ICT Plan

mexico

Principle 1 - National One-Stop Portal

Principle 1 - ICT Policy

Principle 1 - National Digital Strategy

poland

Principle 1 - The Public Portal of Information about Law (PPIoP)

Slovenia

Principle 1 - State Portal for e-services for citizens - eUprava (eGovernment)

switzerland

Principle 1 - Development of the E-Government Strategy